The process of buying my new car through email, text and phone calls went very well. Patrick Graham was my sales leader during the entire experience and handled everthing including delivery of the vehicle with patience, professionalism and fun. I am delighted with my Charger Hellcat.
This place is ridiculous, The service people don’t pick up the phone, voicemails are full, not to mention parts and service are way overpriced compared to other dealers which are overpriced. What the hell is going on with the dealership these days. Are used to be able to trust him now it seems they’re counting me by holding back parts from third-party resellers forcing me to go to Sam’s for overpriced parts I would not buy a ramp truck from this place again
We recently moved to Port Orange and I needed an oil change. I was very happy with the Express Lane service. The attendants were very friendly and knowledgeable. And they offered me a oil change special that is a Chrysler special which the dealer I went to in VA never mentioned. I look forward to working with them for my Jeep SRT.
Everything went as smooth as silk! To be quite honest, other than Nikki doing the great job she always does, my next most enjoyable thing of the day was talking with the gentleman that runs the snack/food bar! He is a character! Great guy with some funny stories! He made the wait pleasurable! (and his food isn't bad either!) Great guy! and Nikki is tops! I enjoy doing business with your service dept.!! Just bought new jeep grand Cherokee and love it ! Sale went smoothly couldn't ask for better deal!
Great full service dealership with professional employees and management. Recommend the dealership to anyone that needs new or used vehicle.
Won't give you a great deal, won't give you fair value for your trade, service dept will give you the run around, can't seem to detect a obvious problem with your vehicle in order to get it fixed. High overhead, this dealer is as bad as airport Chrysler Plymouth. From the experience I have had here, do yourself a favor and steer clear if this place, unless you like giveing away your hard earned money and like being swindled.
I will never go to this place again! Horrible customer service! I scheduled an appointment to get my 2014 Jeep Wrangler Sport serviced. I work two jobs and the date and time that I set my appointment for was literally the ONLY time that I had of the month to get my car serviced. I arrived 5 min. early to my appointment so I didn't mind waiting for a bit while the girl finished up with the person ahead of me; well that turned into me waiting for over 30 minutes! Now I understand being backed up but what's the point of scheduling an appointment if it's not gonna be honored! I will be taking my services elsewhere for now on. I would not recommend this place to anyone. They also have the WORST attitudes. If I could give a lower star rating I would!
I had a wonderful experience buying my new vehicle. I got a wonderful car that I am very happy with. Monica showed me many different vehicles. No pressure anywhere. Above all she was so honest.
I highly recommend Daytona Dodge Chrysler Jeep when you're in the market for a vehicle.
Please be sure & ask for Monica. She will go above & beyond the call of duty.
My wife and I recently took a vacation to daytona beach from Cochran, Ga. Unfortunately halfway there we lost air conditioning in our car. It was miserable to say the least. We went online and found you're dealership. We made an appointment with Jessica at service department for the next day. When we arrived we were amazed, we had never seen such a nice dealership. Jessica let us know what the diagnosis was on our vehicle and how much it would cost for repairs. Although the cost was reasonable, we were not prepared for this while on our vacation. I told her our situation and instead of making us uncomfortable she was very understanding and said she would do what she could to take care of us. And that's exactly what she did. She made us feel not like customers but like family and we will always be thankful for that. You are truly blessed to have her !!! Thanks again !!!
Tony and Candi Wright
I went into Daytona Dodge with my brain under wraps. I knew I needed a new vehicle but I didn't know what was avavailbe for the budget I had laid out. Salesman Michael B gave me the experience of a lifetime; he exceeded my needs by showing me a full scale line up of premium cars that work with my budget and i was able to drive away the same day with a new jeep. I highly recommend Daytona Dodge and an even higher recommendation for salesman Michael Broadus!!
Excellent customer service. The environment was very friendly. Class A accommodations & my guy Michael Broadus was extremely helpful in making sure I left satisfied.
We purchased our jeep last Thursday. Robbie was our sales guy, and he was great! Couldn't have asked for a better person to buy a vehicle from! However, its too long of a story to waste my time writing, but service and parts is absolutely HORRIBLE. WORST customer service we've ever dealt with. LISA is the rudest person, and by far the WORST manager ever. Completely unprofessional and shouldn't have a job where she interacts with people. The sales team is great and works with customers very well, but once you get your brand new 2017 vehicle and there's something wrong with it, don't count on their service department to help. Called and explained it to a sales manager, who had 0 time to talk to someone who just purchased a vehicle there, his name was Aaron. He was extremely rude and unprofessional. Then, we called and spoke to the GM, he seemed nice and said that he'd be calling us back the next day to resolve everything. However, we never got a phone call back from him. Dana was really nice, she is in the service department, not sure if that's her name or not. We're NOT impressed with this dealership at all. AGAIN, KUDOS to Robbie, because if every employee was as nice and helpful as him, they'd probably have 5/5 star reviews!
From the start to finish, John was amazing and very accommodating to me. I did not have to wait hours for an answer and he assisted in every portion of the deal. When John spoke to us, he was honest and helped me to make an informed decision. Now, when I went to Manny Gramatikos Office, he was also pleasant and accommodating. You have a very loyal customer in me. This is by far the best experience I've had with a dealership. I look forward to the next time I am in the market for a car because that will be my first stop!
If I could give 0 stars I would. Place is way over priced. They screwed me on my trade, found same jeep in orlando for 6,000 less at another dealership. They are money hungry and don't care about their customers AT ALL. 2 hours after the sale I asked the salesman to just take the jeep back and give me my trade back and they refused. Once they get your money you mean nothing to them. Every time I asked for something that was very reasonable they declined. The salesman even said all my requests were very reasonable and got nothing. Please do yourself a favor and shop somewhere else. You will regret coming to this place.