Hotel was nice but they allow commercial trucks to ocupy dozens of spaces leaving barking a hike from your room. As I have COPD that became an issue. The hotel is quite clean and the staff nice. The front desk is slow in mornings due to that person doing a duel role in keeping a very good, and very busy breakfast room stocked at the same time.
I chose one star only because I couldn’t choose ZERO. I was surprised by the condition of these rooms as the pictures do not tell a accurate story. This hotel is run down and in need of serious cleaning. If not just torn down and rebuilt. We should have read all of the reviews before booking. We walked in and immediately I felt uneasy. I asked my children to keep their shoes on and couldn’t force myself to even sit on the bed. After 3 minutes my family of 5 said goodbye. Dirty. Broken. And in need of some Lysol. I do NOT recommend. Ever.
For the most part the room we stayed at was not good. Most of the complaints I have is the bathroom was terrible. For starters, the toilet and shower are very close together about 4 inches apart, that is how small the bathroom is. Next, the door handle is almost falling off. The towels we got had hair on it and had orange crusty stains. Hair was everywhere in the bathroom. The water smelled like dead ladybugs. Also, the ceiling in the shower is deteriorating. We lastly, found dead bugs in a roll away bed.The breakfast was average.
Excellent motel to stay at. Owners are very friendly. Rooms are very clean and they are always in the process of updating the hotel. Great value for the price. Excellent location. They have a huge pool in the Summer. We stay there whenever we are in town.
Dirty rooms, they "heat" up frozen eggs and hash browns and when I told her they were cold she said they come from the freezer and "she already put them in two minutes." The waffles were a salty sludge. Orange juice and milk tasted expired. Coffee tasted like soap. We literally couldn't eat breakfast. No one stays at or answers the front desk phone. Shady guests. Absolutely never returning and I rarely write bad reviews. Very dissatisfied. I have pictures and video of it all and I intend to contact corporate.
They have hot sauce in the breakfast area. That’s super cool. And an outdoor coal grill.
This location was convenient and was available at the last minute. The front desk person even came to our room to help us try to use it computer through the TV.
Everything is great except it is hard to get into the Hotel. The street at the front of the Hotel is very busy and there is no easy way to get into the parking lot except thru a small street that is difficult to read at night.
Employees are very nice and helpful.
Super friendly.
Sadly, rooms are not too clean.
Older hotel but nice big clean rooms. The garden and pool area are private and they
have a good free breakfast.The customer service was great too. We will stay there next time we visit Santa Fe.
Outside of old Santa fe trail and downtown but very convenient location. Gas stations and all other stores are just adjacent. The hotel itself is well maintained and clean. Had no issues checking in or out. The place looked safe. My expectation was not like I will be in a marriot suit like most other reviewers generally mention. It's a budget hotel and it should be rated as such. The breakfast was decent and was till 9.30 am. I have had some bad experiences with so called good hotels where they stop the supply before closing the breakfast -liek 15 mins before. This place actually made sure everyone gets all the items. The staff was looking constantly if the items were empty or not and filled up as required. Rooms were ok. Not great and not bad either. Wi-Fi was good enough.
Pretty great hotel if,you like cockroaches in you're bed. But don't,worry they only get them once or twice a year.
This was one of the worst hotel experiences that we have ever had. During the time we stayed there the police were there almost everytime we went to leave. First it was worth animal control chasing some king of loose animal. Then it was to take away a couple who were so high on drugs that they threw every stick of furniture in their room off of the second floor balcony. They even ripped the headboard from the bed off of the wall and chucked it down to the parking lot. When led away the woman was screaming about the devil, 666, and mind control. She had been walking around the hotel talking crazy to herself for a couple of days at that point. I tried to talk to the manager about the experience and he responded with "I don't know anything about that." Well, I have pictures of it. It happened. Maybe if toy were more careful about the people you book rooms too the rest of your guests wouldn't have to feel terrified to stay in the place. I do NOT recommend staying here.
Nice pool. It's cold though. It is a great place to stay for a great price. I love it how kids 17 or younger are free.
Not a bad stop at all. Some neat things to check out near by. The staff was friendly and helpful. Will stay again!