Reasonably clean and decent stay. No complaints except the breakfast waffles may be the most disgusting thing ever to have entered my mouth, and I've eaten some disgusting things. I actually brought some breakfast waffles to my wife just so she could experience the hell with me. All we could talk about for weeks was how bad they were. I dreamt about them the other day and woke up in a cold sweat.
Nightmare waffles.
Great service, gym is simple but covers your needs, free breakfast and wifi. Indoor pool is nice!
Bed bugs in the room! I have to change a room at 2:30 am in the middle of night. When I talked to the assistant manager Will in the morning, he doesn't care about my feeling at all! He thinks one free night makes up everything and just wants me to shut up in the lobby, so the other 2 guests won't hear it.
I told him that I worry about the infection in the office or my house. He says he warranties me it will not go back with me. Excuse me? How can he warranty that! Is he the leader of bed bugs? Very disappointing of the stay.
We stayed here when our girl graduated Hillsdale College in 2017. The rooms are clean, the staff responsive, the breakfast plentiful. I had injured myself while I was in town so I had pain medication to help me sleep, but my husband slept well. This is a basic, clean, price friendly, place to stay. If you are looking for the Ritz you need to keep on looking. If you are coming to town for a Hillsdale graduation you need to book now another school has graduation at the same time. Enjoy!
This is a diamond in a rough. Loved it. Clean and not a lot of guests. The pool was clean and really had no one else in there. You swim alone. The hot tub was fabulous.
Hillsdale parents beware! My husband reserved extra rooms for commencement, and although he cancelled the unneeded ones within the allotted cancellation period, our card had already been charged (almost 2 weeks in advance). When he called the Hillsdale Days Inn about this, he was told "not our problem." Literally! He did contact the corporate Days Inn and our money was refunded, but not without a lot of hassle on our part. We will never stay here again due to the rude, unhelpful attitude of the associate.
I arrived here on a whim on July 16, 2017. The young lady at the front desk, I believe her name was Leeanna, was sweet and pleasant from the start. She was very accommodating to myself and my children,she turned the Disney Channel on for them to listen to while I was checking in and offered them hot chocolate. She got me all the essentials I needed as I was not planning this stay I was lacking some of the necessities. The hotel itself was very clean and tidy and the breakfast was edible, which can be uncommon in a complimentary breakfast. Unfortunately the next morning was a different atmosphere for me as far as the staff goes. The gentleman at the front desk was not very pleasant and didn't greet myself or my children with a good morning or even a hello, nor did he give me a you're welcome,when I thanked him for getting the extra butter for my bagel. He seemed very short and edgy and just not very pleasant, I didn't feel very welcome there the next morning. Based on my experience with the young lady the night before in addition to the cleanliness of the hotel I would visit this location again.
Horrible customer service, rooms are disgusting. We had to change rooms 3 times just to get a half way decent room. Front desk was unpleasant and was not concerned about guest satisfaction
Our room was clean and everything worked. However, the person who checked us in at the front desk was very confrontational when asked about why they had a policy of adding charges to the room charge at check in and saying they would be refunded at check out. Never had that happened before and she became rude when further questioned about additional charges. Look at your statement before leaving, making sure any additional charges were credited back.
Nice room, friendly staff. Pool open 9a-10p, decent breakfast
I've stayed here previously and the property is well maintained but the beds are too firm for my liking, my spouse who prefers a bed firmer than I also felt it was too firm for him.
My experience was great all around. A great place to stay overnight while visiting family for the holidays. I really appreciate the free wifi and continental breakfast.