Daniels Parkway Animal Hospital does not even deserve the one star minimum that is required on this review. On Friday 09/22/2017 at 8:00am I brought my cat Carl to this veterinarian hospital because he had thrown up approximately 20 times the night before and obviously I was concerned for his health. After keeping him for the entire day they ended up telling me that there was nothing physically wrong with Carl, he was just stressed due to the evacuation traveling we had done, they had given him an enema for "constipation" a shot of fluids and nausea medication. They neglected to give him an ultrasound or an X-ray to actually confirm that he was ok. As a consumer I did not question anything they did, I believed that my baby was fine. Fast forward to Sunday night when we arrived with Carl at an emergency veterinarian hospital we were told within 10 minutes of our arrival that Carl had a blockage in his stomach, they gave him a grave prognosis. He was going to die because of the negligence of the cold hearted murderers that are the staff at Daniels Parkway Animal Hospital. I called the manager over there and she told me over the phone that I was a negligent pet owner for following their instructions and not asking questions in the first place. After all of this and after I told them that they did not have authority to charge my card for their grave misdiagnosis and their negligent malpractice, they proceeded to fraudulently clean out my bank account. If you love your fur babies and you respect yourself and your family, don't waste your time with these murderous money hungry fiends and take your furry family members to a hospital that will get it right when it counts.
They almost killed my son's cat. They said he was just emotionally distressed after traveling. He kept getting worse instead of better. After taking him to another vet, that Dr discovered the cat had been eating hair ties and would require surgery to remove them or he would die. It was so bad, they weren't even sure the cat would make it through surgery. He did! And had over 30 hair ties removed from his stomach! Don't take your beloved pets to Daniels Parkway Animal Hopsital! They are incompetent and were very rude when they were made aware of the diagnosis and outcome of what had to be done to save this cats life by a different doctor!
VISIT WITH CAUTION if you love your animals. They said our cat was fine, just "emotional" and that was why he was throwing up. The sent us out with false hope and without doing any testing. Our cat rapidly declined, ending up in an emergency animal hospital with a 50/50 chance of surviving. Please be careful, these people do not care about your animals.
Veterinary staff is neglectful and incompetent. If you care about your animal, go somewhere else. We were told that our cat was experiencing anxiety and given anti nausea medication for vomiting. After no improvement and a visit to an actual veterinarian, he has had a blocked foreign object in his stomach the whole time. He may die by the time he gets into surgery and it would not be the case had we gone somewhere else. Make the right choice
They were open right after hurricane irma hit taking care of all the animals! I dropped off injured squirrels and they took them in right away, as well as scanned a microchip on a lost dog we found as well. They offered us cold beverages while we were trying to find the owners during the hurricane and treated us very very nicely. These people truly care about all the animals that come through their door!
Can accommodate care for sick injured or lost animals. Very helpful in locating owners of lost animals
I have been taking my pets to Daniel's Parkway Animal Hospital for the last few years and I tell everyone who will listen, go see Dr. Hendon! The first time I met him he sat right on the floor and talked to me about my dogs, waiting for them to feel comfortable enough to walk up to him. He was kind and gentle, they immediately took to him. When my boxer was taken to the emergency vet Dr. Hendon's team called to check on her the next day immediately once the records were sent over, before I had even told them what happened. Dr. Hendon also gives his offices up to specialists once a week in order to make special care more easily available. (Side note: Dr. Ward, Dr. Sutton, and all the other wonderful people who make the drive to his office to provide that special care/treatment also deserve kudos and my special thanks for everything they did for me while my girl was receiving treatment). Not only is Dr. Hendon great, he also has a team of rockstars. Rainy was there for me when my boxer got sick and took care of me when it was time to put her down when Dr. Hendon was out of town. Recently she made a point to come out and say hi when she'd heard I adopted a new family member. Marlin is also great! He's always checking on the kids and greets them when they come in the door, even if he's busy. There is also Marni who works in grooming and would come out and greet my boxer even though she had never been groomed. She knew her name and her situation and genuinely cared about her wellbeing. All of them remember your pet, remember their personalities and their needs, and take the time to cater to them to make their already stressful visit as easy as possible. I constantly say the reason I can't move away is because I don't want to lose the support from them. Truly freaking awesome people who are in this field because they love animals. I feel like they care about your pets like they do their own.
I have 3 cats and have been bringing 2 of them here for a year. My 3rd cat is just 12 weeks old. Everyone there is wonderful. Dr. Hendon and Cindy are amazing. They are extremely happy to see my cats and they always take their time to listen to my concerns. I've never had to wait for an appointment. If I have an urgent matter(especially having a kitten) they will accommodate me immediately. They give my cats treats while they are there (so going to the vet isn't so bad) and even if I just bring in one cat they always send home 3 toys for all of the cats. I will never go to another vet!
I love the staff they really know what there doing
Would give this no stars if it was possible.
I brought my Siberian Husky/Wolf hybrid in on 11/16/15 to be groomed and get her annual shots. She hadn't been groomed in some time and her fur was overgrown. She also had a messy backside from going to the bathroom and it hitting the fur. I tried as well as I could to clean and cut the area before I dropped her off.
I told the groomer I wanted her trimmed. She kept saying shave, and I said only her backside can be shaved. I repeatedly told her trim, not shave. I kept touching her back and saying “No shaving here”. She finally said trim so I let my dog go with her. Received a phone call hours later telling me that she was being difficult and could not finish the job. Also stated there would be no charge. When I picked her up, I paid the bill ($180.00) but they did not give me a receipt so I don't know if I was charged. I had to get back to work so I just left with her even though she was shaved. Called the same day before they closed to say I did not ask for her to be shaved. They seemed confused and eventually said they would check with the groomer and I would get a call back. As of this moment, they have not called. That was Monday and it is Friday. My dog had 3 layers of fur and looked like a white and black wolf. Her head, part of her neck, her chest, tail and 3 legs were not shaved. The shaving on her back is uneven. She was shaved so close around her private parts that it looked like she was cut but the groomer had already said that would happen because the blood was coming up to the skin?
For 3 days she did nothing but look sad. She also looked like she was in pain when she walked. She also had loose stools for days afterwards because of the trauma. Last night was the first night she seemed to be herself. Why would I want to shave my dog when winter is coming?
What I want to make sure that this does not happen to any other animal owner or their pet!!! I want is a form made that the customer must sign approving the shaving. Since it was verbal, it is not documented. They need a form that says if you want your animal shaved and where.
It would also helped if they cared enough to call me back! I will never go back and tell everyone who sees my dog who did this to her and not to go there for grooming.