Name: Crystal Chrysler Jeep Dodge Ram
Address: 36444 Auto Park Dr, Cathedral City, CA 92234, USA, US
Telephone: +1 760-324-4557

Crystal Chrysler Jeep Dodge Ram is a car dealer, located at 36444 Auto Park Dr, Cathedral City, CA 92234, USA. They can be contacted via phone at +1 760-324-4557, visit their website www.crystalchrysler.com for more detailed information.

Location :

36444 Auto Park Dr, Cathedral City, CA 92234, USA

Contacts :

Added by Jopie, at 08 March 2017

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 9:00 PM
Sunday 10:00 AM – 8:00 PM

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Yo Mama

12 December 2017

I really like the Dodge Dealership in Cathedral City. They have serviced my car a few times and I'm always buying parts for upgrades for my car. Joe is usually the parts guy I go through. He is really knowledgeable and is a really cool guy. I live up in Yucca but will never deal with that dealership. Keep it up guys!!!!!
Bob Holley

13 November 2017

Face to face service is good. However called 8 times over 6 day and got voice message saying they were busy with other customers and they would call back. No call back until I requested a meeting with service manager and call back was to set up meeting time. Issue was resolved appropriately but no call back was very very poor service performance.
Ginger Koestler

06 November 2017

Keith our salesman listened to what we were looking for and matched us up perfectly. The price you see is the price. Lee the finance man is friendly and helpful.
Brad Rebman

24 October 2017

My partner took his 2002 jeep in because the main computer threw error codes. It has been there for 5 weeks and no one has called him to update him on the progress. He stopped by 2 weeks ago and no one knew anything about the progress. They told him since his vehicle is old, new parts are no longer available. They originally said they would have the part within a week. It would take some time to program the part to the car when they got it. I googled the part and was able to find it at AutoZone. Last week he received a call from a salesman who wanted to sell him a new car. The vehicle needs to be fixed.
Dylan McCann

15 October 2017

While this being my first actual car, I was happy at first to drop my Dodge Caliber there. Soon I realized, how lazy and misguided this place is. I won't go into specifics but I will say this; don't get your hopes up with this place unless you know somebody on the inside then maybe you're good and won't totally get screwed over and ripped off.
Rusty Harling

12 October 2017

I hated to give this place five stars because of the poor service I've had in the past. But this last experience was great, their communication was good, they listen to the problem, and resolved it.
Sam Garcia

02 September 2017

HORRIBLE PLACE!!!!?????!!!!
I went with a friend that was gonna buy a vehicle not long ago and it's been bugging me on how unprofessional and horrible everyone in sales are, the sales managers and the GM try there hardest to sale you a car and I'm let me tell you all that read this, this place will do anything to sell you a car but no matter what they will screw you over I have never seen a place so hungry in my life, they don't care for there customers and I also took a walk around and service isn't any better but throughout my whole experience I think the owner needs to get rid of his sales managers and maybe some of the sales men because they are horrible never will I recommend this awful place to anyone, luckily my friend got greeted like a king in a professional dealership else where. BE CAREFUL WHERE YOU GO TO BUY A CAR, this place is definitely a place no one should go to unless you like bad service or getting screwed over, just walking into this place says it all!
GoldenState Land

09 August 2017

Awefull service department! Can't get your name or phone right! Overcharged me for services included in my purchase of the car. When you have something under warranty you have to fight them to fix it! If you want a loaner car for warranty items you have to beg the sales manager! Had my car 14 days for out of alignment said it can't be alligned might be a bent frame on my 2015 grand Cherokee summit but they don't know making me take it an outside company to check if it's a bent frame then they would warrant it. Not one phone call the whole 2 weeks they had it. Terrible service!!!
If I could give it no stars I would!
Loren Burger

24 May 2017

Horrible service. The three times I've been here they didn't even realize I was there when I was walking around their parking lot. Not a single person came and asked me was I being helped and I saw people just smoking outside of the building. The only time I received any service from them was when I came before it opened and the they opened the place up 45 minutes late. This place won't give you good deals and would try and rip you off of all of your money. They don't sit down and crunch numbers with you. Just very poor management here, by far the worst dealership I've ever been to. I'd suggest not to ever get a vehicle here for any reason no matter the car. You will have better luck going to the other better dealerships around them. I had one car in mind. first of all the guy that took me out on a test run knew nothing of the car and was just rambling about nothing. He didn't know what any of the special buttons did in the car. Second I wanted to negotiate a little bit because the car wasn't perfect had its blemishes in the inside and the sun roof motor was messed up. Once you opened it up it wouldn't close back properly on its own you had to go back and push it yourself while holding the roof lining up
Sherri Peckham

17 April 2017

A big heartfelt thank you to Ralph and the very professional team at Crystal Chrysler!
Thank you gentlemen, I couldn't be happier with my new car!!!
And the whole buying experience!!
Todd Butts

26 March 2017

I thought paying a little more for a used Jeep from a Jeep dealer would be worth it. I asked for a FCA extended warranty - they 'threw in' an aftermarket warranty 'at cost' (twice the price of an equivalent Mopar warranty) - I canceled said warranty. The vehicle seemed good, but there was this strange creaking noise in the door, which the sales manager said "we'll take care of that, no problem". Long story short, it required a part, which they 'needed the GM to approve'I never heard back. Ever. The door still creaks. Every day. Then - the Jeep that supposedly went through some sort of 'comprehensive inspection' before I bought it - threw a warning light and the 4wd system stopped workingless than 3 months after I bought it. I called for service - they told me to call back another day - when the 'scheduler' is in. Because apparently only one guy knows how to work the computer that schedules appointments. I won't tell you what to do - you decide whether it is worth going there.
Dianna Sierra

23 March 2017

Every time I take my vehicle in for oil change (part of the package deal), my vehicle is there all day. I have had other instances with my vehicle and regret purchasing there. The service is shady with nothing but dishonesty surrounding that place. Figured, I'll trade in this stupid less than 2 year old vehicle for something from Toyota. The service is so much better at Toyota. I had to put one star in order to post this review. Otherwise, no stars. Don't waste your time going there. You will regret it.
Joel Monroe

15 March 2017

Just excellent service here!!! The folks at this establishment are kind, courteous, knowledgeable. I never once felt like I was being "sold" in anything. They answered my questions professionally and pressure-free.

Two thumbs up; I'll definitely be back!