If I could give this place no stars I would, all because of worker Andrea our experience was horrible. My family and I were going to enter crocs at 6:50pm. When half of our family was already inside the lady at the door named Andrea refused to let us enter and was giving us dirty looks for talking to our family through the door and window to insure they got Crocs we wanted. She continued to not allow people in and locked the door before Crocs was even closed. We will NOT be coming back to this location again and as frequent customers of crocs we are disappointed.
Great selection and customer service was great up until we got to the register. The cashier accidentally scanned an item he had bought up himself and we didn’t realize until we left the store. We came back right away, they were just finishing up with the last few customers in the store, and my husband told them about the mistake the cashier had done. As a courtesy we expected them to hold themselves accountable and give us our refund given that the the mistake was from their part, and instead they told us to come back tomorrow which was not possible as we were only staying in Florida for a few days meanwhile employs were giggling in the back about the situation. Manager needs to work on customer service when at fault!!
Great selection of Crocs. Some stuff I hadn't seen before even. Great staff, seem genuinely happy to be working there!
I came here today & all the people who work here are amazing! They have such a good customer service, amazing energy too! The young lady in the front was wonderful too😊😊
You have great shoes, but please have more boy designs I don't like the design that you only have for girls.