Name: Coughlin Automotive
Address: 255 Lafayette Rd, London, OH 43140, USA, US
Telephone: +1 740-852-1122

Coughlin Automotive is a car dealer, located at 255 Lafayette Rd, London, OH 43140, USA. They can be contacted via phone at +1 740-852-1122, visit their website www.coughlinauto.com for more detailed information.

Location :

255 Lafayette Rd, London, OH 43140, USA

Contacts :

Added by Jopie, at 29 January 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

Add email
Add business description
Add Social Media
Add Products and Services

Jennd H

08 December 2017

Just left Coughlin with my new vehicle today and I love it. Jason Smith is great to work with and will have all our future car/truck purchases. He is upfront, honest and doesn’t feed you the BS as you normally get from other salesmen. He made sure I had everything I wanted in a new vehicle and helped get all aftermarket accessories and paint upgrades done timely. Thanks for another great vehicle!
Sheila Wuchter

21 November 2017

I was so happy with the quality of care we received. They were so nice and fast. THENthere was a part that they promise to correctand they didbut I noticed there were SEVERAL things that were not disclosed. I was told a gas cap was needed to turn off the emissions lightNOT. THEN , when I went for the part they replaced I was there for 2 hours (not unexpected) a LOT of staff passed by me including the sales rep I bought from the week before and not one acknowledged meat all. No smile nod or hello. Nothing. I was royalty when they wanted me to buyafter, a pariah. There are too many that want my business to put up with that.I DID get a great deal, but its the lack of friendly customer service that makes me say I WONT be back
Maria Johnson

07 November 2017

I brought in my 2012 Chevrolet Equinox AWD which I purchased from Coughlin Automotive. I will ONLY let Coughlin Automotive Service my vehicles as they are considerate, thorough & courteous to my needs and updates for all of my vehicles.

Every employee there IS important to me and they are ALL No.1 and deserve GOLD stars!!!

Thank you Coughlin Chevrolet for being the best dealer anywhere.
Marifrances Justus

26 October 2017

Chris C. Is the best!
Chris moved from the dealership where we previously made our first lease purchase, he made us feel very comfortable with making that decision. Chris understood my likes and dislikes in a sales rep he accommodated and respected my personality in not wanting a high pressure sales person. I searched Chris out when I found he was no longer with .. . Chris is a great asset to wherever he is. Chris's loyalty shows not only to the company he is working for but goes above and beyond in taking care of us and making us feel as important to him as he is to this company. Chris is passionate about what he does without being pushy or overwhelming he represents Coughlin as if it was his own business. You better hold on to this guy I brag about him, all the time. I will follow Chris where ever he goes. I value him as so should you!
Marifrances Justus.

Ps, My only complaint is getting to the finance department, half the team was over to Quarter Horse Congress in Columbus.
Jackie Stanforth

27 September 2017

LOVED everyone I dealt with at Coughlin!! Charlie Mccoy was our Salesman and he was terrific to deal with. Jon Savage is Sales Manager who was very fair and generous with trade in value and selling price on the 2 new vehicles we purchased. Even Jeremy, the Finance guy was fun w/o work with. All around great experience. Would recommend to anyone to shop here!
Mbwana Jordan

19 September 2017

Rescheduled my online appointment without directly notifying me. Dealership does not offer auto detailing as far as I can tell. I was not overly impressed, but the rep was very pleasant.
Rita Karshner

10 September 2017

Best place to come for the best deal. They treat you with respect. You are not at a cattle drive or do they squeeze you for every drop of money you have in your pocket. Thank you Jason for all your help. You are the best.
Christina Jones

01 September 2017

Have been a loyal customer since 2015. Will never go anywhere else. Ryan is eager to help and worked to make sure we got what we wanted. Body shop does great work as well!
Ayana Parks

22 July 2017

Let me start off by saying my daughter's father and her grandmother purchased a car and a pickup truck from this location. They recommended that I purchase my car from
this location as well. Everything went smooth, got approved for a car loan, signed my paper, and then I was only given one key. I purchased a 2016 Chevy Malibu and everyone knows those keys are expensive. So I asked the car dealer when would I get my second key. He said it was a rental from Enterprise but that I should receive the key in a month. Well three months went by so I called. Of course the car dealer that I was working with QUIT and left no paperwork regarding my second key. Sooo I spoke to someone ( I should have written his name down) that said that he would look into it and call me back either way. I told him that this was not great customer service and that I expected a resolution being that my family has now purchased three vehicles from Coughlin Automotive. He said he would call me back. Guess what no call back. I told him I would write a review for future buyers.. if he could not resolve this matter. So beware of this car dealership and how it handles complaints!!!!
Chris G

29 May 2017

Horrible service. Take car there for recall got it back and windows never work again. They refuse to fix their mistake so costs me 600 at a shop with knowledgeable technicians
Rhonda Robert

08 April 2017

The experience that I had was unbelievably ridiculous. The sales man and the service department are great at falsifying information on all aspects. The safety check is a joke. It's safe to drive a vehicle that wires have been cut that control the braking system within the tow package control inside the vehicle. Vehicle also an ABS issue. Truck was bought yesterday and the first time I drove it after the test drive yesterday. I almost rear-ended a vehicle in front of me with my daughter in the vehicle with me. I had to drive into a ditch while pulling a trailer to find out the the wires have been cut to the brake controller underneath the dashboard. I have pictures to show. Also, is leaking power steering fluid from a line that goes directly to the braking system. But by the way all of these things are NOT a safety hazard. I would never recommend this dealer to anyone!!!!
Laura Dailey

19 February 2017

My husband and I are from Dayton and drive to London to purchase our truck from Coughlin Automotive. I can not express enough how easy the process was. Taylor was very helpful and made this process unusually easy and fun! Taylor is a female in sales and boy does she know her trucks! I will definitely be back to make future purchases. I would HIGHLY recommend Coughlin for any automotive or trailer needs! They will have what you are looking for and make the process in finding what you need very easy!
John Harris

11 February 2017

The best review a person can give, is to send a friend there. I have done that. I have also sent my wife there. I have gone back for a second car and my daughter bought her first car of her own there a few weeks ago. Many of the complainers have trouble understanding the meaning of As Is. Others didn't make much sense. I trust them and will be going back tomorrow, with my son. He is buying his first decent car (the first car was purchased from a school mate and would have cost 2x the purchase price to make it safe). I have always rolled off the lot feeling safe and NOT feeling like I had been taken advantage of. These are mainly local people. They see us at the store, the restaurant and on the street. They have to look their customers in the eye. If a salesperson pulls a reprehensible act he or she will have to live with it. People have long memories (look at the dude who was complaining about something that happened a DECADE ago. If his experience was not so out of the ordinary that it should be made into a museum piece, I might have thought Coughlin might deserve a downgrade. I do not know all of the facts surrounding the complainant's issue of 10 years ago, but I do know that I have NO complaints about how my family, friends and I have been treated. I truly feel they are a 5 star company in sales and service.
Jessica Hamilton

05 February 2017

Absolutely wonderful! When everyone else told me it couldn't be done, they worked their butts off to get it done! Now I know my kids will be safe and warm in our new car! Thank you so much Charlie McCoy for your persistence! You were a true blessing for our family! And CONGRATULATIONS on your record breaking day! May you have many more to come!!