They recycle my old computer tech for free and will bought back some of the computers too. They were quick and honest about what they were doing with the computers, and when there was a miscommunication as to what service was being asked of them, they were able to refund.
Definitely recommend utilizing all of their services.
I felt mislead.
I was upgrading the hard drive on my laptop and decided to up the RAM as well. I ventured out to ComputerPros to pick up parts. I expected an upcharge, but it's a local business.
I traded in my two older 4gb RAM sticks for 2 8gb RAM sticks.
Upon installing the sticks, one was defective.
I noticed it was not only different from the other stick, but it was a bit marred up and had an Replace with HP Spare label.
Now, I'm not unaware when it comes to computers, and that alone screams it came from the parts bin.
I came in to exchange and was told that they'll be getting in an order and to come back.
I came back, and while they were able to exchange the defective stick, I could not get an explanation on how I was given a used part for a new price.
They swore up and down it's new and that's how the vendor sent it.
So, is it from a used vendor? I can't understand how I'm supposed to believe that they bought new RAM sticks to stock that have an HP replacement label on it.
So for reference, the sticks I needed are $45 on Amazon. I understand an upcharge, again, it's a small business.
However, I feel very mislead. And they took my money and said, oh well, that's how it is.
Miranda is a good receptionist, and Joe is a great tech. I wouldn't take my computers anywhere else. They answered all my questions and we're very honest with me.
They always take great care of us. This time I brought in a dead PC, they quickly determined it was a bad power supply and replaced it. Maybe 15 minutes from start to finish. As good as it gets!
Hard drive went out on my work laptop and I brought in here to get repaired. Very knowledgeable and friendly! He upgraded me to a solid state drive and had the repair done the same day! Highly recommend them for your computer needs!