Tags : #PointOfInterest, #Establishment

Location :

960 W Pointe Ct, Lithia Springs, GA 30122, USA

Contacts :

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Anynomous

18 December 2017

I really enjoyed my stay and the staff tried to accommodate in every aspect and I really appreciated it. Especially Ms. Courtney, very professional. The room was very clean and the beds and its bedding very fresh and crisp. "Thank you staff at Comfort Inn Suites".
Anynomous

06 December 2017

Dirt sheets and loose hinges doors made for an unpleasant stay. Why the staff tried to be accommodating, they fell short by not providing another room or discounting the unsatisfactory room.
Anynomous

15 November 2017

Awful experience. Reserved room 30 days in advance however my room was given away. Gave me another room which wasn't clean. Front desk asked for 30 mins to clean room. Left for 2hrs after traveling 10 hours, room still not clean. Gave us another room which was satisfactory. Management did compensate by taking one day off bill however the facility deserves one star for overall service and appearance.
Anynomous

22 October 2017

If I could give this place negative stars, I would. Do not stay here. First, my husband had made our reservation online and we arrived to find that we had no reservation. The extremely nice front desk lady tried to find us a place to stay, but in one of the rooms the beds were unmade, the toilet leaked, the tub was dirty, and there was tissue on the floor. The second room was cleaner but had a pervasive unpleasant smell which I could not identify. The A/C does not work. The heat does not work. The ice maker was out of order. The elevator was so slow I could have walked up the four flights of stairs to my room while I was waiting for it to come. On the other hand, it is super convenient to the highway, so there is that. Stay here at your own risk.
Anynomous

19 September 2017

First week I stayed here there was no hot breakfast first morning, the AC in my room did not work, the toilet ran non stop, the shower leaked non stop, and the pool and hot tub were out of order due to waiting a health inspection. House keeping failed to clean my room, so I went and got them to clean it. Next night, house keeping failed to clean my room, I let the front desk know. Still room was not cleaned. I had to go to the front desk to get soap/towels/coffee/etc, never got my room cleaned. Front desk offered me another room. When I checked out the receipt was not legible, had to go to front desk so I could write the amount I paid on the receipt. Second week, different room. Pool and hot tub still out of order, ice machine is leaking water outside my door to the point your feet slosh when you walk on the carpet. Why do I stay here, not sure other than it is close to my customer, I am a Diamond member many times over, and I don't want to fight Atlanta traffic. Suppose to be here next week, think I will find another Choice Hotel that actually functions even if I have to drive.
Anynomous

13 September 2017

This hotel had a stairway in the main entrance that was removed taking away the uniqueness of this hotel, the staff is friendly, the lady in the breakfast room Crystal is awesome, she works hard in the kitchen to keep it clean and food out...she could really use some help...
Anynomous

12 September 2017

I must commend the entire hotel staff. These last few days dealing with what was an incredible mess because of all us evacuees and getting our rooms situated and trying to get peoples rooms and dealing with some very aggravated patrons. They all kept their cool, responded professionally and appropriately even when you could tell their nerves were wearing thin. The only complaints I have are on things I'm sure can't be helped. The pool was seemingly out of service... If it wasn't it def needed to be it was very dirty and tile was up so I'm sure it's going through repair. And my room wasn't entirely clean my young child's foot was black from the dirt on the floor in the room within minutes. It was clear it hadn't been mopped in a very long time. Otherwise the staff from the front desk, housekeeping and the breakfast crew were extremely helpful, accomadating, and just destressing and the rest of the hotel seemed very clean an well kept.
Anynomous

11 September 2017

After a quite extensive search for a hotel with a pool and hot tub near downtown I found this place. Upon arriving the girl working at the front desk Jade was very nice, but everything from there was down hill. Literally nothing in this hotel is working. First of all we noticed the hot tub was emptied and after further investigation we found a sign on the locked pool door saying health inspectors shut it down. Also the ice machines were out of order and while at the front desk (with Jade who once again was very sweet and helpful) we heard other guests complaining of rooms without functioning air conditioners. Apparently most rooms don't have working A/C units. All I can say is I feel for Jade because I imagine not many people happy with their stay at this Comfort Inn.
Anynomous

08 July 2017

My family and I stayed for just one night last night. It was decent... you know, it did the job. The beds were comfy, but the stay wasn't the greatest. The elevators and the ground floor hallway at the elevators smelled of mildew and our shower curtain looked like it as well had some sort of mold or mildew on it. Clearly, the curtain hadn't been changed or cleaned. Our air conditioner started to leak and we called the front desk twice. The first time they gave us a 10-15 wait limit to get the maintenance man up there, about 45 minutes later, no one showed. We called again and they said they were waiting for the maintenance man to get here and start his shift, we asked when that would be and they said they'd let us know. They didn't and no one showed up to fix it at all. The floor by the window was soaked, so we used the towels we had left to mop up the water that we could..... We left early and were not happy.
Anynomous

15 April 2017

Great hotel the staff is very friendly. The room is very spacious and clean. Very nice workout room and pool.Breakfast is very tasty. Would definitely recommend this hotel to everyone
Anynomous

19 March 2017

The floors are nice, no carpet in rooms but we had to request towels, toilet tissue and reset our keys to our rooms twice. We had originally asked for double beds but received a King and let out couch so be sure to check your reservation DETAILS, nor just a reservation confirmation. Overall, it was good for the price during Spring Break!
Anynomous

12 March 2017

The worst place you can get a room. Poor customer service now that they switched over from country inn suits
Anynomous

06 March 2017

This is by far not one of the best choice hotels i have stayed in but its a comfort inn! You feel like you have your own bedroom in a hotel room. Good breakfast in the mornings. Pool was not clean when i stayed there and main reason i gave it a 3 is because i asked for a 530 am wake-up call and got a 330 am wake-up call. Need some customer service training at this site.
Anynomous

29 January 2017

Nice hotel. Beds are comfortable and the shower is great. Would definitely stay again

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