I paid $119 down for a repair person to come tell me my washing machine was broken by hearing it for a couple of minutes. He was nice. I didn't hear from the company. A week later, after not being able to do laundry for a family of four, I called to check up. They said they had the part but forgot to call. Then sent me an estimate for $650 when the 5 year-old machine costs $750 new. Now I'm out $119 and they won't even put that towards taking the old machine if I buy a new one myself. I'm more than a little frustrated with their service.
The total cost of the quote is $650. The service is major part of the problem because I had to call and they told me they had the part available and forgot to call me.
I would give them less than a one start if possible. Complete crooks $850 for a $200 part that requires 4 screws
they were on time
price not to bad. my washer works
I used this company a couple of times before back in 2014-2018. The service was good and the price was reasonable. Last week, I had problem with my freezer, called them today to check. The service fee now is $99 for them to come. And it costs $835 to replace a de-icing kit which itself is only around $250. Really ridiculous. Will never use their services again!
This company is a rip off!!! I called because my upright freezer broke. I ask for someone to come and try to fix it. They quoted a price and I agreed. They showed up and the mechanic said I needed a new thermostat. He did not have one and he would have to order it. The office sent me an email quoting a price, I called to speak to them about it, then they tried to charge me $125.00 more!!!! This was over the high charge already quoted. This is nothing but a company ripping off the customer in a bad situation. Please save your money.