About
Location :
Added by Jopie, at 11 February 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 12:00 – 5:00 PM
Gallery
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12 Reviews
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18 November 2017
Always treated with respect. Service Department is always friendly and they do their job in a timely manner. Very honest people. I always bring my car here for my oil changes and all other maintenance.
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29 October 2017
These people really know what they're doing when it comes to fixing your car. The only problem is it is extremely expensive. Every time I've left here, my car has been fixed properly. The only problem is I feel like I leave licking my wounds. My wallet hurts.
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07 October 2017
Great sales experience (great job Eric), however that’s a once in 5-7 year experience for me. Servicing my car every couple months is critical in protecting my investment, and after several months of emailing corporate and the dealership I finally discovered why my service transactions aren’t showing up in My Hyundai Rewards. Columbia Hyundai is NOT part of the Hyundai rewards program and I found out it’s because it costs the dealership to join! I’m feeling some type of way that Columbia Hyundai does not go this extra mile for its customers. Is this being petty? Let me know! Thanks!
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16 September 2017
Thanks for the great service, Darrick, Mike and Bob. Best dealership in Cincinnati! Seriously, it's difficult to find dealer service advisors that aren't just glorified sales people. They know what they're doing and they were always friendly.
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26 August 2017
Professional, non-pushy sales staff. Great car. Would definitely repeat this purchase.
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12 July 2017
I've always had really good luck here and been out fairly quickly, even if the place was busy. The staff is very friendly, and do a great job explaining what's going on with your car and any charges that may go along with it. They also have small work stations in the waiting room, which is really nice if you're looking to get some work done.
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22 June 2017
Very friendly staff and excellent pricing. The used cars were very clean. Mine looked brand new after the detail. The paperwork part went smooth and was well explained. Very happy with the total experience.
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06 June 2017
Brought the car in first thing Thursday morning. Told the brake caliber would be fixed on Friday afternoon at which time i was told that they were missing a hose, which came in Monday. But they couldn't work the repair into the schedule. Now, its supposed to be the first thing the repairman does on Tuesday. But no promises was implied. The bummer is I rented a car on Thursday. Thought it would be for just two days, but now its for at least 5 1/2 days. What has happened to this customer-centric company? This is unacceptable service!
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04 May 2017
Incredibly rude. I called to ask about a car and the secretary who answered was the most unpleasant, snotty witch I have ever had the misfortune of dealing with. I had cash in hand ready to buy but within 5 seconds of answering, her attitude sent my $30k elsewhere without hesitation.
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23 March 2017
Superb customer service. Jon McFarland and his sales staff are perhaps the best in the Cincinnati area. Easy to deal with, no hassle sales. Great selection and outstanding product line.
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12 March 2017
I just got my third Hyundai from there yesterday and just wanted to say I really appreciated the excellent service I received from salesman Ken Ogden. As someone in my early twenties, it can be hard to walk into places like this and even get a salesman's attention (no one who works on commission is gonna bother to help someone who looks like a broke college kid) let alone work with one without getting swindled or pressured. In fact, before arriving I'd gone to the Hyundai in Fairfield and was completely ignored for 30 minutes before I gave up and left. I had gone over the allowed mileage on my previously leased car but Ken was able to forgive it and give me an additional great deal on the car; he was very patient and helpful. Thanks guys! My family loves Hyundai's and I'm sure we'll be back!
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18 February 2017
Dropped off my car to replace the recalled air bags. Came to pick it up and someone had an accident in it. The driver's door would barely open because of the dent. No one even bothered to tell us that this had happened.
After my wife exits our damaged vehicle, one of their lot techs peels out and almost hits her.
On top of this, the people there are unbelievably rude. Stay away from this place. It's dangerous!response / report this review
