Name: Coconut Cove Resort & Marina
Address: 84801 Overseas Hwy, Islamorada, FL 33036, USA, US
Telephone: +1 305-664-0123

Coconut Cove Resort & Marina is a lodging, located at 84801 Overseas Hwy, Islamorada, FL 33036, USA. They can be contacted via phone at +1 305-664-0123, visit their website www.coconutcove.net for more detailed information.

Location :

84801 Overseas Hwy, Islamorada, FL 33036, USA

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Added by Jopie, at 25 January 2017

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Aero Astro

31 December 2017

Stayed here for 1 night during Christmas week, 2017, with the missus. Great location between Key Largo and Marathon. Friendly staff and reasonable prices for rooms. I think they were still cleaning up some minor remaining damage from the last hurricane, but it didn't impact my stay. The room had some very minor fit + finish problems (missing plate on electrical socket) but was exceptionally clean. This is a great example of the type of small "mom and pop" hotels that I grew up with on family vacations to the keys. This isn't some "highfalutin" resort with a circus atmosphere this is a small, peaceful motel with pretty views of the ocean. I will definitely stay here again in the future.
Brenda Gift

29 December 2017

Post Irma, Coconut Cove has done a good job putting everything back in place. Why 5 stars? Patty, location, atmosphere, fishing on site, clean room, and iguanas on property- in that order. This is not a modern resort, but the rooms are always clean and our reality is that we are in the Keys to go fishing and to do other outdoor activities. We just need a decent place to sleep. Patty is wonderful - always friendly and beyond helpful. We prefer the cottages to the other building. Our room has comfortable beds and we have fresh towels daily. The atmosphere is very relaxed. The waterfall at the swimming pool is pretty and the patio area is a great place to sit when the sun goes down. Please note that this is not an "all inclusive" hotel. If you are looking for a place to have fun in a relaxed atmosphere within walking distance to restaurants, this is for you.
Mike Barrette

29 October 2017

We were here for just over a week with it culminating in our wedding being hosted here. Paul, Patty, and crew are as accommodating as they come. The rooms are mostly older but it's the Keys and I'd be lying if I said we were in our rooms much to begin with. They have done an awesome job cleaning up everything that matters since the hurricane came through. As far as the wedding, they are absolutely as advertised. Everything was executed to perfection. The week flew by and we can't wait until we can go back to visit for a vacation.
Paul Andrew

27 October 2017

Every review listing this resort as 1 star is accurate.

I highly recommend anyone considering booking to review all possible information online (trip advisor, etc) regarding the quality of the resort. That way you will either be prepared for the condition (if you have already booked and mailed your check), or you will book somewhere else.

Some IMPORTANT notes:
- None of my review is tied to anything related to the hurricane. The condition of the rooms and building interior is evidence of years of neglect and abuse. Burned out light bulbs, torn shower curtains, incredibly awful beds, hair in the shower, filthy pool towelsit never ended. There were no drawers or anywhere to store clothing either. And the television was the size of a laptop monitor. The condition of the rooms and my experience was very similar to other reviews pre hurricane.

- The resort requires a check be mailed. As a result, either intentional or not, there is no room for negotiation or refund when you arrive and see the condition.

- Some guests in our party were required to sign a waiver that no photographs or reviews would be posted, otherwise a room key would not be given. I do not understand how this is enforceable, considering the check for my room had been cashed. Regardless, I did not receive a waiver, but I am definitely not judging the resort on the hurricane aftermath. This practice does, however, raise question to the integrity of the operation.

- There is a reason why there is no photographs of the rooms online; photos of the beach and blue sky are much easier to enhance.

- Our room had bugs - ants, cockroaches.

- There is no food or vending available at the resort, and no functioning bar.
Kevin Vallee

11 October 2017

Here after Irma getting pieces put back together. Beautifully redone here after Hurricane flooding with comfy rooms, awesome pool and tiki baronly a few steps to the blue Atlantic. Staff is very good, friendly and professional. Had a beer with the owner and met his lovely children. Altogether a very good experience.
Stacy Araujo

04 October 2017

I am writing this review to express my extreme dissatisfaction with this establishment. Despite the bad reviews this resort has in terms of cleanliness, I had no option but to book a room here for a friend's wedding. Unfortunately, the wedding was called off with more than 10 months notice and communicating with Patty and Paul has been quite frustrating. Do not expect to get any immediate assistance. Paul answered my first email calling me a different name when I clearly signed my name in my email signature. He then didn't respond to my follow up email after more than 10 days later. Patty on the other hand hung up on me after I was calling to express my frustration with the lack thereof of customer service. This establishment is quick to make you write them a check, but forget about attempting to get a refund despite unfortunate circumstances. The lack of customer service is beyond poor and I would never recommend working with Coconut Cove. Stay down the road where you can put a credit card on file and there is a normal cancellation policy. This place is an absolute scam and should be shut down.
Justine Tiller

19 September 2017

This is such a peaceful relaxing secure resort Keys style. The owners are a wonderful ,sweet family with adorable children. Patty, the manager, is just awesome, you will feel like she's been a lifelong friend.
They are nestled on Oceanside with great views, and comfortable rooms.
We've stayed a number of times, never feeling crowded although all the rooms were booked.
I will never go anywhere else!!
Lina Urcades

24 June 2017

Terrible service. I was here for a week and I left during the night. No staff during the night to watch over at all. The night I stayed, my family and I couldn't sleep at all. We were up all night because of noises inside the walls and yelling outside. The rooms are also extremely small and don't look like the pictures at all they have up on the website. It looks like it has a beach but it doesn't its just black all around. This is the worst place I've been to!
Ashley Anderson

22 June 2017

Horrible! The pictures are bogus! Spend more money and escape this experience. It was my husband and I's anniversary. No waterfall at the pool, no real lagoons and rooms completely out dated. You get no refunds what so ever if you cancel your room, not even 24 hrs notice or if you are unhappy and want to leave. Paul the owner is very insensitive and rude. We had 3 prostitutes next door to us that kept us up the whole night with all the noise and cars driving up at night. Zero stars!!!
Sandra Oltean

24 March 2017

Oh Boy! Do yourself a favor, spend a little more money and find a nicer place. I was waiting for Miss Havisham to appear on my room (Honeymoon Suite). We were told so many falsehoods before booking this room, such "the jacuzzi has a water view". It doesn't. In fact, you can barely take a decent shower in this room since the shower head is for the jacuzzi and is way too low. Very creepy place with lousy service.
John Preston

14 March 2017

AWFUL!!! Do not stay here. Gave one star because zero wasn't an option. Was told would get a call back regarding reservation and cancellation policy because they were in the middle of a wedding. Didn't happen. Old, smelly, dirty, falling apart. Supposed tiki bar no longer functioning. Dirty pool. Rude male owner offered a better, cleaner room for more money. Only functional outlet is over kitchenette sink! Window air smells. If we could post real pictures we would. Ones online are a scam.
Jeremy Campbell

01 February 2017

We arrived very late, after the office was closed and waited about 5 min for the owner to come. She was extreamly nice and helpful, she gave us an upgraded room for the short wait, and talked to us about the area. She was very friendly and helpful. The rooms were very nice and the view from the balcony the next morning was amazing. All in all great staff great stay and for a great price in such an expensive area. Would defiantly stay there again!