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Added by Jopie, at 01 December 2012
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7 Reviews
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04 December 2017
Class B RV production staff. A true gauge of a great company is not just the product they produce but HOW they handle a problem with the product they produce. Things break. It happens. I gave them 5 stars based on how they treated me (the buyer) during the repair process.
I purchased a 2018 Coachmen Crossfit 22d class b rv for a 2 month road trip. On day 2 of my journey one of the appliances in my RV went out. I called the mfg. and drove straight to their factory for repairs. They set me up in a campground spot on the premises and 5 am the next day they began the repair process. They treated me like family and didnt give up untill they located the problem. The nice lady in the front office made sure I had a comfortable place for me and my Yorkie (Hunny Bunny) to wait. She even went and got me lunch because all my food and supplies were in the van. Everyone went out of their way to make me comfortable and feel welcomed.
Thank you Nick, lindy, John and everyone that built and worked on my Coachmen Crossfit to make sure I had the perfect RV for my travels. Its now stocked with Ice cold Coca Cola's and ice pops awaiting my next road trip.response / report this review -
07 July 2017
We have had many problems with our 2015 Mirada Coach bought 5-2014 the dealers really are the worst to deal with for Warranty repairs. We are full timers and have been disappointed at all the dealers we have tried and that was many to get warranty repairs done even the selling dealer was tearable at repairs. It is now 2017 July and the factory Warranty repaired the last issue 2 years after Warranty ran out because of an issue in the floor of glue separation continued from another repair they did. I cannot say enough good words about Nate, Mike and the people at Coachmen in the repairs department. Thank you all.
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06 July 2017
Good company, good campgrounds, Great people.
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24 June 2015
Bob joule down at this facility fixed our RV in 2 hours for nearly no money at all and seeing as we are from Houston Texas and wouldn't have been able to get back home in the state it was in, I feel that the service was great. anyone trying to tell you otherwise either simply down votes everything for the hell of it, has personal issues with the company itself, or simply has no idea what they are talking about.
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12 May 2015
Our Class C, 2015 Coachman 24G, was our first RV. We had heard from our friends about all the problems they have with RVs and 5th wheels. We experienced very little in problems and whenever something small happened, Coachman didn't hesitate to to make it right. We bought it on the east coast and drove it home to Carlsbad, Ca. Now that's a shakedown cruise to test it and it performed great and at 14-16 miles per gallon.
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04 June 2014
GOOOOOD MOTORHOME
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08 December 2012
This company does not honor their warranties. I bought a brand new RV, and it turned out to be a lemon. We have never had a working oven, fwe've had major plumbing issues, leaky pipes, faulty doors and hinges, and a list of over 40 things. Despite giving them multiple chances to take our unit to the manufacturing plant and even keeping it for nearly a month, they were unable to complete the repairs in anything near a satisfactory manner and continued to return it with unrepaired items or substandard materials that still were not in working order. They are refusing to replace the unit with a new one or give us a refund. I would strongly recommend you NEVER do any business with either Coachmen or the company that owns them, Forest River. For more info on how they handle customer complaints, read my complaint on the Better Business Bureau's website, which they never bothered to completely respond to and contains multiple lies by their warranty manager.
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