Clearwater Sports

Location :

4147 Main St, Waitsfield, VT 05673, USA
Added by Jopie, at 22 February 2012

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• Brian Sommer

  07 March 2016

  I rented a pair of G3 telemark skis. I have big feet so the bindings needed some adjusting. The folks there did a great job to get everything set up for me to use the skis and were really helpful with dining recommendations. Will definitely rent from them again.

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• Chris Brockmeyer

  06 March 2013

  I rented a pair of AT skis with Fritschi bindings from these guys last February to test the equipment as I was in the market for AT equipment. The experience was absolutely horrible and, a year later, they're still trying to whack me for $500+. Here's the story.
  
  After asking half a dozen questions about the bindings and whether or not I should treat them any differently than a downhill binding (the answer was an emphatic "NO"), I proceeded to Sugarbush for a day of skiing. After about my 3rd or 4th run down, the front left binding blew into about 5 pieces, my ski went flying, I fell but fortunately recovered without injury.
  
  At the end of the day I brought the broken equipment back to the store, the clerk expressed shock that the binding broke and that was that (or so I thought).
  
  About a week later I received a call from the store, advising that they would have to charge me the full price for new bindings. I protested, explained that no backcountry binding should shatter like that, especially in a ski resort on cut trails to a guy who weighs 170 pounds. (Upon further research I learned that the Fritschi binding has a tendency to shatter if it is set too tight.)
  
  In an effort to settle the matter without hard feelings on either side, I offered to split the difference, a gesture that they simply ignored. So, they charged my debit card and, to this day, I am still fighting with them over the charge.
  
  Bottom line: these guys seem to have zero interest in a satisfied customer, they apparently know nothing about ski equipment (especially AT skis) and they refuse to acknowledge any wrongdoing even in circumstances where it's quite clear they're at fault.
  
  DO NOT PATRONIZE CLEARWATER SPORTS.

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• A Google User

  29 February 2012

  love to talk shop, yeah. But they just want your money. Everything is expensive, and while they are very knoledgable about a lot of things. They couldn't figure out a Hammerhead binding and tried to sell me something else. They would not admit the mistake, and still tried to sell me other skis as I'm walking out the door.
  
  Read reviews and blogs then buy online

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