Great customer service! They took very good care of us. Met all of our needs.
they dont offer any options to get your car cleaned other places clean your car with oil change
Very efficient, knowledgeable and accommodating. None of this "if this doesn't work, bring it back."
I want to start by saying what a wonderful experience I had at Charlie's Honda. I have owned 4 Subaru's in the past 15 years and wanted to try another brand. I test drove the Honda CRV and absolutely loved it. Paul and Elissa were great to deal with. I would definitely recommend Charlie's Honda to everyone!
We had a GREAT buying experience at Charlie's Honda dealership. The Sales Manager, Josh Hall, went above and beyond to make sure that we were satisfied with our purchase. Pat Michaud was extremely helpful going over the CRV with us and setting up the Bluetooth. The Finance Manager, Lori Kenney, was very friendly and a delight to work with. We've bought several cars over the years, and this was by far the most pleasant buying experience of them all.
Went to have airbags taken care of due to recall. Also was interested in having my brakes done and oil changed. However they try to upsell me on the brakes and wouldn't allow me to get just the pads which is what I needed. Wanted to charge me over $400 for a job which ultimately cost me less than 120. I definitely would not go back and do not recommend.
Excellent place to buy a new Honda from. Wouldn't buy anywhere else. Bought new CRV and it didn't suite my needs the sales manager ray understood and stepped up to the plate and got me into a new pilot. Thanks guys! I will be back next time
Pat and comany went the extra yard working with me to get me into my first new car! Thanks guys for all the good work!
Charlies has always been a great place to have my regular Honda service performed. Their quick service, with no appointment is fabulous and many other dealerships in the region don't offer this service! For the larger service appointments, they work hard to make sure they can fit you in quickly. The waiting area is always clean and they always have some free popcorn waiting for you!
The staff are always professional and courteous. Clean, friendly environment. Would highly recommend.
Just wanted to follow up to say thank you for your help purchasing our new Pilot. I really appreciated the ability to discuss a deal over the phone with you and basically work everything out prior to driving up to Augusta. Like the first time we worked with you four years ago, I found you to be straight forward, honest, and kind. Compared to other dealerships I’ve been to, yours is the most welcoming, least stressful, and cleanest. Throughout our time there last night, everyone, including Paul, Lori, and you were very welcoming to my 4-year-old daughter, and I truly appreciate that. And that being said, I know you also stayed late last night for us, which meant you had less time with your own daughter. Thank you for that.