Lured us in with car that doesn't exist (posted online, since March!), and made excuses as to why we can't see it ("just missed it", "should've come 2 hours ago", "sold on Thursday", "we had an event", "guy you spoke with didn't know it was sold", and more). Of course they peddle the more expensive, older and higher-milage cars they do have, and "keep an eye out" for something in our range. Typical car salesmen, will lie and cheat for a deal in their favor. Stay away, go either way on Jericho turnpike and find an "honest dealer".
They didn't tell me that the car has only one key. When I stepped out they told me they will find the other key. After two or three weeks, when I asked for it, they said: "we don't have it and if you want you have to pay for it. it is not our responsibility".
By the way, June is honest to make a good finance.
Just bought a 2011 Audi from this dealership and had a great experience. I worked with Gary Fernandez and he was very helpful. The finance manager June was also very professional and his expertise on the industry seemed unparalleled. I would highly recommend anyone looking to purchase a used vehicle to at least stop by Certicare.
Excellent vehicles to choose from , no pressure, no fees. An absolutely great buying experience. I purchased my car from them because they were honest and delivered on their promises. I Highly recommend this dealership.
Yesterday I visited Certi-Care Pre-Owned of Huntington and purchased a used 2012 Honda Civic. The salesman Hector was the most helpful employee I have ever had, and with buying my first car I have dealt with many. Hector invested 4 hours of his time to make sure the vehicle I purchased was not only affordable, but sleek and safe as well. The finance manager Anthony Antoinette helped seal the deal by guiding me through the many options that he gave me; he is a very honest and professional man. Overall, my experience buying my first car from Certi-Care Pre-Owned of Huntington was spectacular and I am very excited to return in the future.
I bought a 2014 4Runner from Angel, who was so pleasant and knowledgeable. Anthony A., the Finance Mgr. did a great job at getting me financing, considering my credit history. I love my car! It was the best car buying experience I ever had.
I am an existing customer of this dealership. My wife had purchased a 2010 CRV from them, and had been back for servicing.
I had test driven a Toyota Highlander this past Wednesday just before the snow storm, and loved it, but had to leave for a Doctors appointment in the city. I did not have time to fill out any paperwork, but said I would come back today, Friday, to make final financial arrangements. The salesman had never told me I had to leave a deposit to hold the car.
My salesman had spoken to the Manager, so he knew I was coming back, and was going to make an offer to buy the car.
I spoke to the salesman as early as this morning to say I would come by around 4 today.
I got there after 4:30, and found out a deposit was made on the car, and they were coming to pick it up tomorrow. WHAT!!
I was, and am furious!
I left a message with the Manager that to elevate themselves to the level of a reputable dealership, they should have some kind of inter-office program where every salesperson knows what cars are being looked at, and where they are in the sales process.
I am in sales, and if I allowed this kind of thing to happen to my client, especially a repeat client, I would be fired.