Central Ohio Skin and Cancer

Location :

10212 Sawmill Pkwy, Powell, OH 43065, USA
Added by Jopie, at 10 December 2015

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• Paul Adams

  27 April 2017

  I was very disappointed by both the level of care I received at Central Ohio Skin and Cancer, but also by the level of customer service I received afterward. Specifically, a week after having a procedure performed by Dr. DeMaria, I was informed that he would have to operate again, due to a mistake he had made. Furthermore, I was informed by Dr. DeMaria's office that I would be responsible for covering all costs associated with correcting this mistake. When I asked if any financial accomodation could be made by Dr. DeMaria because of his mistake, the person I spoke with said there was nothing she or Dr. DeMaria could do. As if that wasn't disappointing enough, months after this had taken place, I received two letters in the mail informing me that, as a result of a coding issue, my billing amount had increased significantly. Again, I called the office to ask if there was anything they could do about the mistake, but was simply told "no." Given my experience, I will be finding a new dermotologist and I would highly recommend that current and potential patients look elsewhere as well.

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• Karl Crook

  13 August 2016

  I have had one appointment with this practice and had a good experience. This practice was recommended by several of my wife's coworkers. The staff was kind and efficient. I saw Dr. LaTorre. She was professional and proficient.

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• Kevin West

  17 December 2015

  Worst customer service I have ever experienced in my life, do not accidentally forget an insurance card, even though my wife was also a patient they cannot accommodate having the card sent over after an appointment, only medical provider I have ever visited that put paperwork over the health of a patient. Avoid at all costs. They have now lost 2 patients as well as anyone else I can steer towards a more ethical practice

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