Cass Burch Chrysler Dodge Jeep Ram Valdosta

Location :

4164 N Valdosta Rd, Valdosta, GA 31602, USA
Added by Jopie, at 21 December 2016

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• JR Giles

  12 October 2017

  Great place!! They will do everything in their power to get a car for you. They are the best dealership in Georgia and they will always be my dealership of choice!

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• Drew Weldon

  23 September 2017

  Service dept is inept at best. Having multiple Dodge vehicle issues addressed over a span of 10 years, I've had tools left in my vehicle, interior console left I unassembled at delivery, and interior lighting not reconnected after having heater button replaced. They over torqued my lug nuts @ 60k miles and said I needed to replace for $200. I went to a local shop and said they were fine. 140k on Charger with original lugs lol. Most disturbing is having to wait 2 hours for an oil change with an appointment pre set. Not good.

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• Hank Stone

  22 July 2017

  By FAR, the best experience I have ever had buying a car. Chad Wyatt made buying the car effortless and made sure every detail was taken care of. Highly Recommended

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• Michael Wittenborn

  16 June 2017

  I went to Cass Burch looking for a nice used car so I could use it to go to Lake City and Gainesville Veterans Affairs appointments. I found a nice looking and clean with no issues. So on my limited budget I was able to get it so they wrote up the paperwork for it. I had the car 2 days and the transmission failed. With my extended warranty it was fixed at no cost to me. Along with the rental car or mileage on it. As soon as my car came back I had a instant overheating issue. It warped the heads and of course could not get a call back, or a hold of anyone to make an appointment to even have the car looked at. The car sat on blocks for over a year until I sold it and the new owner changed the engine entirely.
  
  I would not buy anything else from them EVER!

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• Emilie Staley

  30 April 2017

  Travis took extremely good care of us during the entire process of purchasing our car! Made us feel like one of the family. Cannot express our gratitude and happiness! Thank you Cass Burch!!

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• Rachael Jorgenson

  15 April 2017

  I recently bought a used car from Cass Burch. We paid full sticker price, cash. My initial dealings weren't bad. The sales rep was nice enough. However, any questions he was asked he kept saying he had to speak with his manager. They also we not willing to budge on the price, not even a penny, despite the fact we were paying cash. Got the car home and realized one tire was smaller than all the others. Also, the DVD players in the head rests, which we paid extra for and were on the listing for the vehicle do not work. They replaced the tire for free. Great. But when asked about the DVD pkayers, they lied and said they looked at it and it just needs to be replaced. They will not replace it, and never even looked at it. Now, 2 weeks later, the rear AC is not working. My kids are sweating in the back. I'm going to contact them about it, but if they won't fix it I will be going over their heads. Yes, the vehicle was sold as is, but they failed to disclose any of these problems. They need to be held liable and fix it.

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• Michael Corrie

  03 March 2017

  Called and made and appointment to have my oil changed and tires rotated. Showed up 20 mins before my appointment time.still waited over 2 hours. After I left and got on to the interstate I noticed my car was pulling to the left and the steering with was Jerking real bad and the car was shaking. So I called them back only to have them tell me to come back tomorrow so they can balance the tires.cause apparently they didn't do that when I was there. I went back the following day to have my tires "balanced" waited in the lobby for 45 minswhich wasn't bad. They gave me my keys back and said everything was great. Got back on the interstate and my car no longer shook. And the steering wheel was smooth again. The only issue I has was my car was pulling to the left even worse now. So I called againonly to be sent to a voice mail. So needless to say I took my car elsewhere and had it fixed. I will no longer be doing business with these crooks.

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• E Cook

  28 December 2016

  Great dealership and staff. They will find you what you are looking for if they don't have it already on the lot. Also, great service department.

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