About
Location :
Added by Jopie, at 08 March 2016
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
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11 Reviews
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27 September 2017
It's hard to believe this place is even still in business considering how terrible their customer service and business management skills are. In 30 years I have never been able to buy a single part from these people. On several occasions, I have been quoted a price for a part and after expressing my interest to purchase, the price magically doubles. If you ever have the pleasure of visiting in person, I would recommend stopping by and checking on a part just to be entertained by their antics. Their reviews speak for themselves. There has to be some other kind of questionable business operating in the background because there is no way they could be operating solely on the parts business revenue. BEWARE OF THIS BUSINESS.
P.S. Did I already mention that this place is a joke?response / report this review -
11 September 2017
Ordered a part they sent wrong part. i Called 6 times they said they would send correct part. month and half later i still do not have part. called in again today and finally got refund. Will never buy from them again
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05 August 2017
These people are disgusting. I ordered a part from them and they billed my credit card immediately, which is fine if you are going to ship the part within a reasonable amount of time. After four days the part still hadn't shipped and I spent the next three or four days calling multiple times per day trying to get an update on my order. My sales rep was Caleb. Caleb lied to me for three days and kept telling me he was going to check on get me an answer. He didn't call me back once. Finally after four days I just gave up. Caleb deserves to be on the unemployment line for his constant lies. I never did get an answer from Caleb and eventually, I just gave up. If you read the rest of the reviews on Google about this company, I'm sure you'll agree that your best course of action is to not even waste your time.
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03 July 2017
We love Case. We own a shop in Moncks Corner SC and we buy ALL of our used engines and transmissions from them for years now. They have never done us wrong and are always willing to fix things for us if something is bad. They always have the best prices and low mileage vehicles
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02 July 2017
After reading all these reviews I am terrified.First bad sign I was on Hold for about 25mins.Lady picked up got some info from me put me on hold and never came back on..I called again and ordered a suspension for Acura TL on Tuesday June 27ththey told me it will be delivered on Fri the 30th to Hollywood FL.Havent receive it yet and its Sat.and I am terrified after reading the experiences of prior purchase from this place.
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16 June 2017
Beware of this crooked business! I ordered a part and they charged my card $648.00 which was the quoted price. I drove over six hours to pick it up and they said they did not charge me enough. I was told the price was hundreds more if I was going to get it. Then they acted like I was trying to pull a fast one on them! Very unprofessional. They did not even have the part pulled for me. They kept arguing that I should pay more than their first asking price. I have never had an experience with a business like this. I asked for a full refund! My $648.00 was refunded to my card in a few days thank goodness!
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27 December 2016
I live near here and called ahead of time and I am on hour number 2 of waiting. The bad part is I'm here for a door lock assembly which took me 20 minutes to take apart. After a hour and 45 minutes of waiting they said they couldn't take the door they had apart. So now I'm waiting for them to come up with something else to say. It's almost 5 and they will have me for a office sleep over tonight if I don't get my parts.
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10 November 2016
Please if you order from this place don't allow Paul to be your customer service rep. He's a LIAR he has the worst customer service, I placed my order on Thursday I was told it was going to be delivered by Monday, when I called on Tuesday he told me he'd call me back later, in which he never did, I called back on Wednesday around 9am he told me he'd call me back at 11 am which he never did, I had to call him, when i did he told me he has the mirror for my volvo and the back light came in and was broke and he would have to reordered it, I kindly asked him if could have it delivered to me since I had to wait so long, he told me he can refund my money back if I couldn't wait, I asked to speak to a Manger he put Robin on the phone she verified it was all a lie he told me she went ahead and place my order and a sure me I'll get my order by tommorow..A GUY LIKE THAT IS BAD FOR BUSINESS, AS LONG HAS HE'S STILL WORKING THERE I WON'T BE ORDERING THERE AGAIN!!!!
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12 August 2016
Large selection of cars. If you need a part they probably have it. Just be sure to call first.
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27 May 2016
Bought an engine for $1150.00 had under 50k miles. ($100 to be refunded after the old core was returned) Good deal, right? Well NOT SO MUCH I paid for it on May 13th around noon. I was told that they would get it right over to the garage. I called the mechanic in Myrtle Beach to check the status & found out that it wasn't delivered until the afternoon of May 25th. 12 days is a ridiculous amount of time & I am beyond pissed off considering according to Google maps I could have f*in WALKED to Case used Parts in Marion, SC and WHEELED the engine to the mechanic IN A LITTLE RED WAGON in 17 hours.
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15 March 2016
Don't bother with this place!! I have been trying to get some answers from them for days. I called several times and was told someone else would call me back. Then again on Monday I called and reminded them I was still waiting on a call back. I was told the boss "Don" was out of the office and comes in for a very brief time. He then told me to call Don @ noonbut to do it quickly because he doesn't stay in the office long. At 1245 I called and he had already "gone to lunch".
I won't be wasting my time with this company ever again. I do not do business with rude and unorganized companies.response / report this review
