Name: Carilion Wellness - Botetourt
Address: 105 Summerfield Ct, Roanoke, VA 24019, USA, US
Telephone: +1 540-992-2993

Carilion Wellness - Botetourt is a health, located at 105 Summerfield Ct, Roanoke, VA 24019, USA. They can be contacted via phone at +1 540-992-2993, visit their website www.carilionclinic.org for more detailed information.

Location :

105 Summerfield Ct, Roanoke, VA 24019, USA

Contacts :

Added by Jopie, at 16 January 2017

Monday 5:00 AM – 10:30 PM
Tuesday 5:00 AM – 10:30 PM
Wednesday 5:00 AM – 10:30 PM
Thursday 5:00 AM – 10:30 PM
Friday 5:00 AM – 10:30 PM
Saturday 7:00 AM – 7:00 PM
Sunday 7:00 AM – 7:00 PM

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Neal Young

25 October 2017

Very pleasant and helpful staff. Will recommend for PT.
Noah Wray

05 September 2017

Great gym. Lots of options and programs for working out.
Kim White

26 July 2017

The staff were very pleasant,considerate and show a genuine concern for your recovery
First Last

07 July 2017

The quality of the gym itself is great, but their business practices are sleazy.

Think first before signing the contract. You are charged on the 5th of every month, so naturally you would think that as long as you cancel your membership before then - you aren't forced to pay for a month. Even if that is the case, you'd think it would be possible to get a refund for the month you aren't going to use.

This is not the case. They stand by the "fine print" in their contracts which most people probably don't read (it is a gym membership, we are not purchasing property here). The manager told me that they deal with this issue (angry people requesting refunds, bank disputes, etc.) every month, and they blame the customers - not their policy.

What's worse is - in my case - I attempted to cancel the membership in person before the end of the month, my number was taken down, and I was told I would receive a call from the manager when he was back. I did not receive a call, so I called back on the 2nd of the following month. The manager was still not in, so they took my information down again and finally I received a call on the 3rd to cancel the membership. I was not told that I would still be charged, and that I wouldn't receive a refund.

I'm now having to deal with my bank to dispute the charge for services I canceled and will not be using, and I was essentially called a liar when I brought up the fact that I attempted to cancel the membership at the end of the month.
Nancy Craft

03 July 2017

After a broken shoulder in 3 places, started PT today 7 weeks later. Was having anxiety about PT but staff was wonderful and I did ok. I can see an end in sight.
Derrick Radtke

28 June 2017

Definitely expense for what you get; especially considering other facilities in other cities. Reluctantly a member because they've got the closest pool for lap swimming. Relatively clean location.
Jo Abbott

20 June 2017

I go here for massage. Sean is a great massage therapist and I highly recommend him.
Pamela Banks

12 June 2017

Clean facility with a friendly staff. The trainers are slow to respond but very capable
Mary Filer

05 June 2017

Physical therapy without enthusiasm. No drive to help the patient achieve wellness. Disappointing.
Terry Lively

20 March 2017

Nice clean facility with plenty of classes and equipment available. I would note that the gym is NOT very kid friendly in that the presence of children seems to be quite frowned upon by other gym-goers and employees
Frank Tice

23 January 2017

I had therapy at Carilion Wellness Center the therapist was great explained all exercises clearly and helped you perform all exercises correctly I came through therapy great.