Maintenance is pretty friendly, and helpful when they're there, but sometimes maintenance requests will be marked as complete even when no one shows up. General staff is also friendly, but the business itself is exactly that, a business. There is absolutely no circumstance where the business will work with you. I received numerous eviction notices despite the fact that Hurricane Irma was impeding my ability to reach the office to pay the balance (at that point, only secure payment options were allowed). So the bill grew gradually despite the obvious circumstances. Unsurprisingly, a $200 gift card promotion that was promised for signing tenants was delayed due to the hurricane, but there is no way Campus Crossing can believe their tenants may have had adverse circumstances?
Edit: I got a response from the owner that doesn't at all address my concern. I said that the problem is that the business won't work with you. The fact that the policy is being referred to as concrete during a harrowing time is fair of the business, but it isn't exactly "caring about the residents."
I would also like to add that I specifically said that the work requests would be marked as complete and not have anything done to them. I submitted a work order for an outlet that to this day is still a problem. I don't mean to be rude, but I feel as though the response I was given didn't answer any of my concerns or even try to level with me, it just felt like a response for the people who will read the reviews.
Maintenance is pretty friendly, and helpful when they're there, but sometimes maintenance requests will be marked as complete even when no one shows up. General staff is also friendly, but the business itself is exactly that, a business. There is absolutely no circumstance where the business will work with you. I received numerous eviction notices despite the fact that Hurricane Irma was impeding my ability to reach the office to pay the balance (at that point, only secure payment options were allowed). So the bill grew gradually despite the obvious circumstances. Unsurprisingly, a $200 gift card promotion that was promised for signing tenants was delayed due to the hurricane, but there is no way Campus Crossing can believe their tenants may have had adverse circumstances?
I hated living here. Maintenance is horrible and they barge into your apartment whenever they please. One time they came into my room while I was in the shower! Also always had roaches and spiders in my apartment. Shootings occur often. One night a shooting happened it was right by my room window and I went to the office and told them I could've been out walking my dog because I normally take my dog out around the time the shooting occurred and they made a joke saying "just let him pee in the house" or something like that which wasn't funny at all. The management seemed to not care either. I just didn't feel safe or comfortable living here. Please think about it before signing that lease because you cannot get out of it.
Worst place to live in statesboro! Unless you like the sound of gunshots and dealing with rude and disrespectful staff members don't live here. The wifi is not good at all and they try to charge you for any and everything. A shooting occurred right by my window and the staff took it as a joke and didn't even care for my safety. Maintenance never announces when they're coming. They also have roaches I continuously had to use repellent to keep them out. This place doesn't deserve the 1 star that I gave them. Don't be fooled by cheap rent! You'd be better off staying across the street
By far the most knowledgeable apartment complex at Southern. Ryan was the leasing officer giving me the tour, very friendly and informative. Love the many options offered at the clubhouse. The pool area is very nice. How secure this apartment complex is/becoming is what I really appreciated. There is cameras by the stair cases, the locks on the bedrooms, the new gate being installed. The apartments are nice and spacious. I can live on campus at a really good price. Can't wait to do business with y'all. 😊
After touring with my son and looking at multiple properties, we absolutely loved this community. The amenities are all beautiful and the location is so close to campus! The staff there was very friendly and provided exceptional customer service. We were overall pleased with our experience there and look forward to move-in day!
Beautiful property! By far my favorite out of all the ones I toured. Close to campus so my commute will be easy and they had awesome amenities. Plus, the staff was super friendly!
I wish I could give it 0 stars. This is by far the WORSE apartment complex I have lived at. The staff is not helpful at all . I was locked out of my apartment last night and just because I didn't have $50 the maintenance man told me to drive back to Atlanta to my moms house or sleep in my car. I just feel like that was very rude and unprofessional, to tell a resident to sleep in her car because she didn't have the money. Any thing could've happened to me last night. I thank God nothing did. I WILL NOT BE SIGNING TO STAY HERE AGAIN .
Reasonably priced apartments. Extremely convenient to campus since it is located between the two campus buses. However, there are issues with the wifi connectivity, some of the neighbors were questionable, property reeked of marijuana at sometimes during the day. Apartments are updated and look like the model that they show you in the office. Staff is friendly and willing to work with you.
I currently live here and all I've noticed is problem after problem. Just about every other week we have to submit a work order. My first day of move in my bed wasn't mounted correctly towel rod was coming off the wall my room was not cleaned at all same goes for 2 of my roommates shower head coming off the wall a.c problems constantly washer and dryer don't work properly. Always an issue. And the college students that run the office are not helpful at all I can not tell you how unprofessional definitely will not be re signing here same goes for my roommates.