I suggest you use a different dealership. Salesman and management lie about pricing and loan terms. I was yelled at by an employee when I called to confront them. Overall bad experience.
My fiance Amanda Schaus had recall on a Ford focus 2013 for clutch, and a door latch. She purchased her first car at Tyler's collision in Niles, MI. From A dealer named Jamie whom now works at deals on wheels in Benton harbor and sold me that car $2,000 more than it was worth knowing about the recall, bad tires, and brakes had to be replaced. Over a course of three years the car would stall, have trouble excelling and shifting. I took it to certified Tranmission in Mishawaka to see if the transmission was bad, but they said the transmission is fine the car just needs a program reset. So a few months later I took it into get the recall fixed on it and they "fixed it" but still had problems so I took it in a second time to fix the recall on it. They then called saying my transmission had liquid metal in the transmission and it will cost me $5,100 for a new one or $4,900 for a used one. Cambell dealership in Niles across the street from Joey's Armadillos screwed me in that. And I couldn't trade because I owed $2,000 more than the car is worth. But C Wimberly in Dowagiac got me a brand new 2017 Ford focus with a $5,000 discount and wrote a check to pay off my $8,000 balance on the 2013 focus so my old balance would NOT roll over unto the new car. They really helped get in a safer car that does Not have the same transmission and no clutch, or recall. So in the end I feel well taken care of, Ron Reeves truely cares for his customers and they're safety. Anyone that owns a 2010-2016 Ford focus see Ron Reeves and Wimberly are junking and auctioning all focus with recalls so please see them so you don't get screwed or stuck in a vehicle that may put your life and family at risk. Please stop in and see Ron Reeves at C Wimberly in Dowagiac soon! Get in a safe new vehicle with out rolling the old balance into the new car they will take care of you. Sincerely Amanda Lynn Schaus & CaitlinJMiller :)
I took my F-150 to the Wimberley body shop and was impressed with their communication, the repair they did and the little extras that made the experience above and beyond!
You great service with smile.
Best service next to GM
Friendly clean outstanding and helpful sales reps will always buy my vehicles here. None better!
Try to give the benefit of the doubt to a company when they drop the ball, however , I bought a new 2015 Ford F150 in which a rubber molding came off and when I asked them to fix it they neglected it and replaced my oil only. Ok ., people forget and make mistakes so I thought I would give them another chance by leaving voicemail at the service department and no one ever returned a call . I bought my second new car from another dealer. Sorry, but if a company can't service my truck after a purchase, why would I buy again??
Best car purchase ever and the owner remembered our first names. Bryan did a fabulous job with the truck and showing us all the bells and whistle. Top Notch sevice.
After going to Bell Tire & Midas and being told there is nothing they could do. I called Ford to replace hinges for my lift gate, they ordered the parts and the next day fixed my car for a fair price. Couldn't be happier!