Burgaw Eye Center

Location :

106 E Satchwell St, Burgaw, NC 28425, USA
Added by Jopie, at 21 May 2014

Add email
Add business description
Add Social Media
Add Products and Services

• Anonymous

  10 October 2017

  Very professional. Full eye exam and everything explained at end. I have no regrets seeing him.

  response / report this review
• Anonymous

  12 May 2016

  I went to Burgaw Eye center and had my Yearly check for the second year in a row. The receptionist/ office manager was extremely nice and The exam was a breeze. There was a minor problem with the billing and when I called to check on it I found out it had already been corrected. (not their fault but my Insurance company's). I will be back next year and look forward to it.

  response / report this review
• Anonymous

  19 April 2016

  I went to Dr. Eaton's office for 4-5years. He is a wonderful Doctor who takes the time to explain things in depth, make sure your glasses fit perfectly and he truly seems to care about his patients. His office manager is great as well. She makes sure all info is put in correctly and helps you understand what is and isn't covered. I recommend this office to anyone looking for a new optometrist.

  response / report this review
• Anonymous

  01 February 2016

  I originally thought this was a great place where you walk in and see the dr durning the whole apt. I had my eye exam done in Oct. and didn't order my glasses until Jan. This was done so that I could make sure this exam went thru my insurance company. In Jan. I came in and order a pair of glasses and paid for them in full $380.00 and was told they would be in with in a week. A week go's by and Dr. Eatons office calls me to let me know they are in but my insurance rejected the exam claim, and that I could not pick up my glasses until exam was paid for in full. When I asked for them to just bill me for it they said that would not be a problem but I still would not be able to pick up the glasses (that are already paid for) up until the bill (that now is 3 days old) was paid. I asked to speak to the Dr. About this matter and was told he would call me back, well that has been over a week ago.
  I understand this bill is my responsibility and I will pay it but if they would had filed the claim with my insurance company in a timely fashion I would not have paid so much money for glasses that I now can't use because I don't have any extra money at this time.
  Part of being a good Dr. Office is not only giving great care to your patients when they are in your office but also doing timely follow ups on phone calls and insurance claims after they leave your office.
  
  Update:
  Dr. Eaton has contacted me and we worked everything out. If your looking for a small town Dr, who takes the time to explain everything to you and is easy to talk to then this is the place for you. I was seen on my apt time (no waiting) and when I picked up my glasses Dr. Eaton took the time to make sure they fit and went over everything with me, again with no waiting.

  response / report this review
• Anonymous

  28 May 2014

  Was actually seen before my appointment time. No waiting! Experienced doctor knows what he's talking about. Can't wait to get my new glasses.

  response / report this review
• Anonymous

  28 May 2014

  Great exam. Doc took time to explain things. Didn't feel rushed at all. Great fitting contact lenses. Highly recommend Dr. Eaton and his practice.

  response / report this review