Sam was really helpful setting up the job and scheduling the appointment. Lee, Danny and Jonathan installed baseboard heating for me. It looks and works amazing. Very professional I will use them again for anything I need.
JT is the world's best plumberif he can't fix it, nobody can! This company always calls you back right away, with courteous and friendly staff - like they're a member of the family. Honest, reliable, courteous and reasonably priced! You can't ask for better! My water heater, which was new from the purchase of the house, blew out. A utility company came to assess the problem, which they detected as the motor on a two year old hot water heater being fried. I called Buchanan to replace it, and JT detected that it was not the motor on the water heater, but a faulty electrical outlet. He saved me the cost of replacing the entire water heater - which still would not have worked! So grateful.
After a horrible experience with a big name company I turned to Buchanan & Callaway. Thankfully I made the right decision. I had been without heat for 3 days. JT and Dion showed up and installed a new boiler in no time. They were professional, respectful and cleaned up. They treated my home as if it were their own. By the time JT left I felt like we had been friends for years. A great plumber and an even better person. Thanks again. Highly recommend.
This company made my 2 plumbing services work out smoothly and cost effectively. They answered my pre service questions so that i bought the right parts to make a new master bath shower trim price effective but also more upscale and then installed it problem free. They also saved me money by FIXing my bathtub faucet so that i didnt have to buy a new one. Thanks Buchanan Callaway plumbers!!! The office staff was also very efficient in working with me in scheduling..
I had a small problem of water constantly leaking in my toilet, from the flash tank to the toilet bowl, nothing major but I wanted to preserve fresh water and save the planet, so I called my favorite company Jannel plumbing. It turned out, that the owner of Jannel retired and this company took over Jannel's client database. OK, I decided to give them a chance, and I am sorry I did.
First, the plumber came 15 minutes before the scheduled time, despite the fact that I specifically called the company and told that I would not be at home My wife let him in, and when I came home he already fixed the problem - he needed to readjust one screw in the valve to stop the leakage. Quick and nice, but then he said he would charge me for a trip $125 plus tax. For turning one screw half a turn. As I said, I wasn't at home when he started, so I didn't have a chance to ask for invoice and decide if I want the service before he even started, so I had to pay. He also said: "I am only charging your for a trip, I didn't put on the paper that I fixed your problem, otherwise my boss would say to charge you more." Really?!
Besides, the trip charge for a plumber? Never heard about it, at least not with Jannel. I am sure they would not charge me anything.
So, this company - never again.