Excellent service Our cat Tiger seems to be comfortable there.
Friendly staff that's very knowledgeable. They care about their patients and treat them like they were one of their own. Great place.
I have been using Browns Bridge Animal Hospital for many many years and hope to use them for many more. The quality of care is high.
Always so good about explaining what they are doing. They go over a complete treatment plan with cost before they doing any treatment so if you can't afford everything you can decide with the stuff what you can do at a later date. The service is always great and friendly.
I used BBAH for over three years and was quite happy there. Dr. Hall was there when I first started using this facility. Dr. Roper became the managing vet and the great care continued for awhile. Then this facility decided to chase the money that could be made with acupuncture and naturopathy. There is no scientific evidence that either of these methods have any medical value. I left.
I do hope that the quality of care has returned for the clients that still choose to take their pets there.
My daughter brought her little guy here 2 days after Thanksgiving, 2016. He was a 13 yr old Chihuahua who was treated like her child. He started having seizures and that day had several that morning. She and her husband brought Baxter here with the intent in having to put him to sleep. He kept having the seizures while there. They at the vet for I am uncertain why decided to do bloodwork, bruising his legs till they were black and blue. They then inserted a catheter for some unknown reason since he had already urinated on my daughter. While my daughter was holding him they administered the euthanasia drug without a sedative. My daughter had to hold him while he cried and flopped around. These are the last images she has of her best friend. She is still having nightmares of this traumatic episode. I can only pray this doesn't happen to anyone else.
Fantastic animal care, friendly and helpful staff, also Dr, Douglas is thorough and follows up after initiating care plans for ill pets. Costs are reasonable too! We drive past several vets to see Dr. Douglas! Highly recommend!
This is the ONLY vet I trust with my animals!!! After working in the animal control and care industry and seeing vets who couldn't care less about their patients or the owners, it was nice to see a clinc that got attached to my dogs. Customer service is great but the tech staff and the veterinarians are OUT OF THIS WORLD.
I feel they really care about the animals. They told me my dog needed acupuncture. I was willing to try this because I love my baby. I was told the price of the 1st treatment and evaluation would be $95.00 and each additional treatment would be $45.00. These prices were given to me by Dr. Douglas. She explained that the treatments were to be done by Dr. Roper. I had 2 treatments done for my Toby and when I went to pay instead of paying $90.00 as I was told my total was $155.00. I questioned the reason why it was more and the lady at the desk told me she would talk to Dr. Roper and credit my card the difference. Its been over a week and nothing has been done. I have called multiple times and no one will return my call. Since my review they refunded me my money.
Browns Bridge Animal Hospital has always shown true concern for my pets. They take the time to sit down and weigh in on the different treatment options that are best suited for your pets. They're very upfront and will tell you right then and there of what the price will be for your pet based on the treatment option you chose. Best of all, it's a clean office and the doctors and staff have always been very nice!