Name: Brereton Automotive & Tire
Address: 241 W 500 S, Provo, UT 84601, USA, US
Telephone: +1 801-373-8830

Brereton Automotive & Tire is a car repair, located at 241 W 500 S, Provo, UT 84601, USA. They can be contacted via phone at +1 801-373-8830, visit their website breretonautomotive.com for more detailed information.

Location :

241 W 500 S, Provo, UT 84601, USA

Contacts :

Added by Jopie, at 31 January 2017

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Frank Redd

21 December 2017

I started taking my cars to Brereton about 5 years ago and found them to be very good mechanics at a good value. They are honest too. I highly recommend them. They do an excellent job fixing the problems that need to be fixed, without trying to up-sell.
Payware Setup

19 December 2017

This was the worst customer service I have ever had. I wasted my entire lunch hour and still did not get the work done on my car that I asked for.
I called and scheduled an appointment for a wheel alignment. I was told that it would take about 45 minutes for the alignment to be done. I arrived 7 minutes before my scheduled appointment. I patiently waited for an hour and a half. During this time no one talked to me or updated me on the progress. After waiting an hour and half (twice as long as the estimated 45 minutes). I went to the counter to find that they still had not worked on my car. And that it would be an additional 35 minutes. I was already 30 minutes late getting back to work, there I had to leave without anything being done to my car. I have now lost time and money being out of work, the wheel alignment still is not done. They could have at least had the decency to tell me that it would take longer than said and given me the option to reschedule. Instead I am out and out.
Daniel Corry

05 November 2017

I didn't get to meet Cory, but i was able to do business with Lyle, I was absolutely impressed with the way he handled my car problems. I didn't have an appointment and they got me in and out in the same day. I feel like the owners are good men and I know compared to other shops they give a great deal. I will be using Brereton Automotive for all future car issues.
Aji Langinbelik

13 September 2017

I am grateful to Lyle and the crew in helping me with car issues. i was quoted a ton more from other auto shops but they were there to help and make my life and wallet a lot better. Guarantee the BEST auto shop in the county!!!!
Chevalier Hafen

07 September 2017

Went here two years ago to get my tires replace. I thought they were awesome at the time because they undercut discount tires price with free rotations. One month when I went in to have my tires rotated and my oil changed we sat there for two hours or more for those but then he comes out telling me they broke a nut and that it needed replaced. Then they charged me for it on top of everything else. I wouldn't recommend them because of this.
Trevar Weight

29 July 2017

extremely unsatisfied with the service that I received. Was left with out my car for two and a half weeks due to a lack of ordering the parts on time, then a part delay, then a lack of knowledge on how to install the part. When I finally got my car back it was a mess inside. The dip stick was left in the passenger door and the whole car just looked torn apart. When I drove away I also noticed that my blinkers werent working which were working before I brought the car in. I took it back to them and had to wait till the next day to get those fixed and when they called me back they said they wouldnt charge me for fixing the lights but added another cost of 100$ that they had "forgot" to charge me the previous day. Terrible experience. Not my first time working with this mechanic but it will definitely be my last.
Dennis Cutchins

04 July 2017

Not the cheapest in town, but they are honest and do good work.
Lindsay Rhoades

22 June 2017

I'm going out of my way to write this review of my excellent first experience with Brereton's auto repair in Provo. I rim pinched both passenger side tires going through the roundabout that morning right off of freedom blvd and the Provo tracks. ( embarrassing!) Anyways, Brereton's was the closest shop so I gave them a call. Cory was extremely patient and polite with me on the phone. He came out right as I arrived -- I let him know that I was needed all over town today so it was pretty important that I have my car. He diagnosed how serious my two flat tires were, ordered the tires from down the street, had them delivered asap and got them all switched out and me on my way in under an hour! Everyone in the shop was so helpful and polite. I was quoted a fair price for the repair and it came out to be $50 under the estimate. I couldn't believe I was able to make it on time to my 11am appointment without having to call an Uber. I booked my routine oil change with them just because they were that awesome. Thanks guys!
Jeremiah Ritter

05 June 2017

The best auto repair customer service I've had and a very clean and comfortable waitin area. Went above and beyond to get my ac working so we could get back to the east coast on time and in comfort. Offered to drive me and my two kids to a park while we waited. They went to pick up parts after hours, explained what was going on the whole time.
Jason Peterson

14 March 2017

They got my alignment AND a free electrical check done in half an hour, having walked in with no appointment! Great price, great service. A+
Csaba Jevtic-Somlai

07 February 2017

A total RIP-OFF. I have been there twice and both times i left with a very bitter taste in my mouth. They pay $100 for an hour of labor with tax. Customer service is a total c..p, you are just one to skin you off, they do extra work that you did not ask for. Here are the details:

I have an infiniti i35 2002. In 2015 April, the original alternator broke down in Provo. Our regular car mechanic was not in town the whole week so I got a referral at byu to go to 500 west on freedom boulevard so I had the car towed there where they had checked it and said that the alternator is broke and needs replacement. they quoted me 500 bucks all in all. I was like, wow, that is hefty so i started searching for different mechanic right there to get the car fixed since our family has one only. I found the breretons and I asked a friend about them he said they been there long. So I called them up and told them that the alternator is bad and ask for a quote. He first asked me how much they offered me and me stupid told him the 500 bucks offer upon which he said we´ll do it cheaper for you. So I asked him how much is the alternator from them and I heard 138 dollar on the phone. Well I was relieved and drove the car there with the recharged battery. I do not remember how long was the car there but it is not relevant for my story now. 2 hours later he calls me stating that it is the battery that is bad so he replaces it for me and he´ll call me back and I take the car. He calls me back like an hour later and says, oh it is in fact the alternator so he´ll replace that. I was like fine, i counted with that in the beginning. He calls me a few hours later and the car is done I can go pick it up. I go in and face the bill 545 dollar and I ask him what this is he says we got you a new battery all state, really good, the alternator and we also did oil change and fluid level changes, all without asking for my permission. So I asked him about the alternator´s price and he said it was $238 not $138, oh I see you just muffle the first digit right? He reassured me and my wife that it is a really good one. Yeah, so where is my old battery and why did you charge me for things i was not in need of? BTW, he used oil from our trunks gallon for that. but you´ll see the receipt in the attachment. he was trying to convince me that I got a really good deal on all things for just $545. I ended up paying more for this whole excursion trip to them than I would have before for a part change. Of course he did not put back my old battery that functioned perfect though was used.

Second part, again in Provo last Friday evening driving to Provo theater and we smell really bad through the HVAC. I thought it came from outside but after driving home the battery and brake lights came on and I knew that was the alternator. I was so pissed because we were there 21 month ago to have the same fixed but I checked the bill and it said it had limited lifetime warranty so I thought I was not gonna cost me a dime. Today, I brought the car back to them telling what had happened giving them the receipt and they said it will be done in the afternoon. We go back and he asks me cash or card? I was like what? For warrantied parts or what? He said for labor. I replied, why, when you performed work for a warrantied part that prematurely went bad? Why should I pay for it? He said, no warranty on the labor just on the part, labor warranty does not extend beyond 6 month. So I asked him if it is broke again in 7 month I keep paying 200 buck for 1.8 hour labor? He said it is everywhere so. We tried to talk some sense to him but no avail while he kept repeating himself that they treat customers fairly and they have been very good to them. I just dropped the line that I am gonna leave a review about them. he asked me if good or bad. I said not good. He got upset, offensive and red faced and said then I am gonna take off the discount I gave you (10 dollar) let me not tell you what I did not almost do. So we came home with a remanufactured alternator who knows when it brakes down again.