Braun Chrysler-Dodge-Jeep, Inc.

Location :

1101 S Monticello St, Winamac, IN 46996, USA
Added by Jopie, at 24 October 2016

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• Donna Wagers

  18 November 2017

  Salesman Justin Egger was very helpful getting us the right vehicle

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• Jody Stilwell

  25 October 2017

  Best service ever and quality mechanics 👍

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• Amanda Egger

  12 July 2017

  I have had my vehicle serviced at Braun and am very happy with the results. Everybody I encountered was very pleasant and well informed on their products and services. I would recommend Braun to my family and friends!

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• Teresa Cory

  30 June 2017

  I have to say the service department goes the extra mile to make sure that you are satisfied! Friendly service and take the time to listen to my concerns. When they service and care for our vehicle's it is a stress reliever! Completely satisfied and happy

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• Melanie Krygowski

  08 June 2017

  They get the job done right

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• Jake Gohlke

  19 April 2017

  I recently purchased a used 2008 Ford Ranger from Braun. A few days after purchase I took it to a Ford dealer to identify some engine noise that had gotten worse the more I drove the truck. The dealership diagnosed the engine to have a serious internal knock, believed to be rod knock. They informed me that the engine would have to be entirely torn apart and rebuilt or just replaced with a new engine. I was understandably frustrated considering I had only had the truck for a few days. I reached out to Mike Skinner at Braun who sold me the truck to see if they would help me repair the vehicle I had just purchased from them. He was quick to respond when I was in the process of purchasing the truck but he never responded when I reached out to him about the serious problem the truck had. After a few calls I was able to speak to Thad who insisted they did not know the engine had an issue but said he would get back in touch with me about my request to help replace the engine. I never heard back. Everytime I called I was given an excuse that Thad or Mike were unavailable. I left Thad multiple voice messages after our initial conversation and he did not return my calls. I took comfort in buying a used car from a larger car dealership because I thought they would be reputable enough to not sell me a car with any major problems. After all, they say right on their site “We will NOT sell a car that we would not put our mothers or our children in.”. Would you put them in the 08 Ranger you sold me? I find it highly unlikely that they were unaware of the issue with the truck's engine but I was willing to give them the benefit of the doubt if they were willing to make it right and split the cost to repair the vehicle. I even offered to to the work myself if they would just help me pay for a used engine. Needless to say I couldn’t be more disappointed with my experience and the way Braun has ignored a customer. I would avoid used car purchases from this dealer. There are many others out there who will not sell you a lemon, or will at least make it right if they do.

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• Alex Dejesus

  01 April 2017

  They had my Caravan for almost 2 months while they attempted to get warranty work done, they said it was the trans and that was the reason they needed approval from Chrysler. After many calls to Chrysler and the service dept they received the approval 2 months later! After all that it turned out to be an axle went bad Horrible service dept!

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• Shannon Pitcher

  31 October 2016

  Strongly recommend doing business elsewhere. We dealt with a pushy salesman that discriminated against our age.

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