Body Owners Physical Therapy

Location :

5450 MacDonald Ave #1, Key West, FL 33040, USA
Added by Jopie, at 10 May 2011

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• Brandon Ward

  19 December 2017

  I went to be fitted for an orthotic. My doctor wanted me to go to a neurological physical therapist. My first appointment was for 3 pm. They did not come get me until 3:20. I was waiting in the small overcrowded waiting room. I figured my appointment would then go until 4:20 since they started so late. I told them why I was there. He asked me a bunch of questions and then couldn't figure out how to punch things into a tablet. Him typing on the tablet took another 15 minutes. I was simply sitting on a table while waiting. I told him again I needed to be fitted for an orthotic. He said we will get to that and I lifted a yoga ball with my legs for 5 minutes and then he hooked up an electrode thing to my hands and feet for a few minutes and first appointment was over at 4. They charged me 50.00 even though I have insurance saying my deductible hadn't been met yet. I made an appointment for a few days later so I could be fitted for an orthotic. I went again and again waited in the waiting room until 3:20. This time he started me on using a ball on the wall turning my head sideways and up and down. He told me how many reps. I did the reps and was done but he was helping another person. I awkwardly waited in the room just standing there not knowing what to do next. It was about 5 minutes of just standing in the room. Then he had me do rubber bands. I was there for drop foot so not sure why we were working on my arms. I did the rubber bands and was left standing in the room not knowing what I was supposed to do and when I would be fitted for my orthotic. He then came back and put me on the hand bike. Again I was done with the reps just waiting. At the end of that I asked about the orthotic and he said he had something better than an orthotic. He then spent 5 minutes cutting sports tape and stuck it on my foot. It didn't help and it didn't work and I don't have time to cut and stick sports tape on my foot every day. Again I was charged 50.00. Fast forward a few months and out of the blue, I receive another bill for 50.00! I have called THREE times about this bill and no solution! Save your money and buy a gym membership instead! I feel incredibly ripped off and guess what? Still no orthotic! I had to research it myself on line and buy one myself! Thanks for nothing Body Owners! They billed my insurance on top of all of that too!

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• Brianna Murphy

  18 December 2013

  When I first moved to Key West, I had recently undergone knee surgery that required more physical therapy then I anticipated. I was rather worried if I wouldn't be able to receive the proper care down in the Keys, fortunately a friend referred to me Body Owners Physical Therapy.
  
  I can say I had such a wonderful experience with the staff here from the front of house to the owner. Prior to surgery I was very active and was eager to get back into activities such as running, lifting and enjoying active life in The Keys. It seemed like the staff particularly Heather took a personal interest in getting me back to where I wanted to be. It was a struggle but she pushed me to exceed my limits and get back to running shape in a short 5-6 weeks.
  
  The type of Therapy I used while at Body Owners was innovative and really kept up with the times, unlike other facilities I have used in the. To name a few: The Alter G treadmill, which allowed you to run and walk at a body weight percentage you were comfortable with while you progressed through therapy. Among my favorite was the TRX Bands. Thanks to the staff here I left strong and healthy, again to continue doing the things I enjoy most!
  
  I would highly recommend Body Owners Physical Therapy to anyone in need of these services.

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• A Google User

  28 July 2011

  Excellent PT clinic with excellent Therapists.

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• A Google User

  17 May 2011

  Went here for lower back pain they quickly figured out my pain issues and got me back to a 100% quickly. And was very enjoyable to go to therapy each week with the great staff. Thanks for the help Heather!

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