Great experience with Steph and everyone at Blue Lagoon! I chose them because of the reviews about their customer service and they lived up to those reviews. Steph answers questions via text straight away, and they helped us choose a spa and position in perfectly. So easy and fun to work with! And the spa is amazing! My electrician said that these were much better quality than most that he works on.
Purchased our Caldera hot tub from Jeff in Coralville, IA in December 2015. Very pleasant experience. Wasn't planning on buying one that day, but Jeff sold us with his knowledge. We did our research and thought we knew what brand we were going to purchasebut after sitting in several that day changed our mind. The two gentlemen that delivered and did the setup were great. Stephanie, from the Cedar Rapids office, came over the next day to go over instructions. She was also very knowledgeable on the hot tubs. There was some maintenance to learn but not that hard. Of course she was correct when she said you'll be calling.. Everyone does No matter what time we called her she always responded in a timely manner. We are very happy with our purchase and would recommend the Blue Lagoon Pool and Spa to everyone.
Steve and Wanda Lawrence.