About
Location :
Added by Jopie, at 05 December 2016
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
Gallery
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14 Reviews
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11 December 2017
I went to Bill Kolb upon the recomendation of a friend, I must say they are very friendlyand no nonsense. My salesman was very patient as were all the other people there I had many questions and all were answered.
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07 December 2017
Was very helpful and fair in pricing for my new 2018 Subaru STI. However after having to bring in my vehicle to replace four tires. Side note my vehicle had only 200 miles after the dealership damaged my rims.
Not very willing to rectify the situation and realize what it takes to make their customers happy.
Never dealing with this dealership again. Thank you Maryann for the wonderful experience.response / report this review -
18 October 2017
Was able to have the pleasure of buying from John Lyons Jr. He was extremely knowledgeable about the car. Being a first time Subaru owner he went over everything. He knew everything inside and out. He wasn’t pushy at all and was very personable. He went into great detail about the cars features and made sure I knew everything about the car before driving off the lot. He went over every safety feature and explained how and why there are there. John was flexible and made sure I was 110% satisfied with my purchase.He made the car buying experience seamless, easy, and very pleasuresble. Can’t say enough good things about this man!
Bill Kolb Subaru is the best. I highly recommend buying from them. First time customer but will definitely be a repeat customer.response / report this review -
17 October 2017
I can't say enough wonderful things about the service at Bill Kolb Jr.'s Subaru dealership. Everyone was fantastic. Holman, Robert and Mo were extremely helpful getting me exactly what I was looking for and answered every question. I definitely recommend this dealership!
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24 September 2017
Great dealership, I've bought multiple cars from, and I always have a great service experience, very friendly staff in all departments. Highly recommend this dealership.
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15 September 2017
Great service, after looking without luck for our car in the Albany area we found their ad in a NY paper and figured we had nothing to lose and made a call. The first price they quoted was much better than any price we got from our local dealers. Did everything over the phone with Ross who was very helpful and explained how to operate all the buttons and switches. Only drawback was that we had to drive 2 1/2 hours to pickup the car.but would do it again in a heartbeat because the service was great. My husband said that even the coffee was good.
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26 August 2017
Knowledgeable salesman, good inventory, no pressure. When I picked up my new car they spent 45 min. Going over every aspect of its operation. Best car buying experience ever.
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08 August 2017
Absolutely loved doing business with these folks. Fast friendly straight up deal. None of the usual skepticism about car salesmen. Great deal on the vehicle. Happy camper, driving my previously owned Subaru.
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08 June 2017
Such an easy buying experience. They treat you like you matter not like you are just another sale. So friendly, made sure I got what I was looking for. NO HASSLE pricing, no hidden fees, if you are looking for a Subaru new or used this is the place to go! You will leave with a smile on your face!
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25 February 2017
Bought my used Subaru impreza here. No hassle experience. They do not haggle but the price is reasonable and they do not tack on a ton of fees.
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18 February 2017
I guess this place only caters to those who buy new cars. Salesmen Faces changed from smiles to stern when I mentioned my price limit of a measly $12,000. I could afford 3 cars but was never offered to see any. And when one car that was mentioned at $11,800 the next sentence was "we have a no haggling policy". I wasn't haggling, I told you how much I had and you brought up the car. Rude and arrogant. I guess I would feel that way during tax season. Screw this place.
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06 February 2017
Just bought an outback, great experience. Rich and Paul were very helpful. There was. I pressure throughout the entire transaction, and Rich was very upfront about everything. Would do business there again. Family friendly staff!
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31 December 2016
We just leased a 2017 Outback from here. From Rich our salesman to Paul the financial advisor to the Mangers felt different from any other dealer I've been too. Very quick process and most prices are lower then truecar suggests. They found our car and had it delivered on a truck the same day from another dealer. Never asked me for money to hold the car or even order it. They covered all costs to bring the car in with out me signing anything. Gave me more then I owed on my trade in. Which is rare these days. I would recommend this dealer to anyone. They are very busy here but with the service they provide through the whole process it makes sense. Will definitely be back here again in the future. And Subaru donated money to a local ASPCA shelter for buying a car.
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12 December 2016
We had a great experience at Bill Kolb Jr. Subaru. It was very nice to experience a no-pressure sales environment that focused on our needs rather than simply trying to get a sale. Our salaried sales consultant, Richard Knel, was incredibly helpful. He walked us through each of the possible options for our particular vehicle to ensure that we chose one that best suited our needs. He was very thorough in explaining the car's features, which has made the transition from our older model car to our new Subaru a breeze.
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