Only certified parts changers. Nobody at this place can troubleshoot correctly. Took my car here and paid $135 for diagnosing, was told it would cost 3k to pull the dash to fix the issue. Took my car to another mechanic and it was a simple $25.00 part. Shaking my head at Ramsey Nissan 👎. I wouldn’t even let them give me an oil change now.
I had an excellent experience. Ramsey Nissan has the best service center. They are so accomating. They took care of my car, inspected all the fluids, and washed it to boot.
Plus the waiting area is the best, wih coffee, tea and hot chocolate. Plus, a large screen TV, for all the football enthusiasts.
I have been a loyal buyer with Ramsey Nissan for years. My family and I were shopping for a bigger used SUV last December. With every test drive, we had to put in our car seats in each SUV. Alex was so patient. He also provided my children with pizza for lunch. We got a great deal on the car and drove it off the lot that day. Thank you Alex, for making it so easy to purchase a car with young children in tow.
I just leased a car and spoke with Dashawn. I went to a few other Nissan dealers and he was the best! He took time and gave me lease numbers (which many other dealers wouldn't do for some reason; they just gave me estimates). When he came back with numbers too high for my budget, he then tried to see what else he could do. Him and Scott the sales manager were able to give me a great lease price in my budget!! if you go here ask for Dashawn.
The team at Ramsey Nissan rocks! Jorge is amazing, as always! He makes buying a car simple and painless. His honesty and true passion for what he does is extremely respected. He listened to our opinions and answered all of our concerns. Jorge was very engaging and I would recommend him to all of my clients for any future car purchases. Thank you Jorge!!!!
Worked with Mae Naber on a used Nissan Rogue. The first car we agreed on was sold from under us. Then she tried to sell us another car with double the miles for the same price without us seeing it. So we agreed to take delivery of the car regardless, and asked to be contacted by the finance manager for the terms and payments, which was never done. The following day when we came in we were disgusted with the way Mae handled herself in an unprofessional manner. She rushed into taking the plates off our trade-in before we spoke with the finance manager. Once we sat with him we were surprised there were surprise "dealer prep charges" in excess of $400, and the promised interest rate apparently didn't exist although we were tier one credit. At this point we decided not to go through with the deal. This is when Mae became very confrontational, rude, nasty, and aggressive. She then barely screwed on the license plate on our trade in with one screw and threw the screws in the car. She then came running out as we were leaving and screamed at me while showing me a how she circled that we didn't qualify for the rate. She then gave us the middle finger as me, my wife, and toddler drove off after we didn't buy the car from her since she misinformed us and was rude. Initially we were referred to Murph, who was a true professional and gentleman, however due to Mae's unruly behavior i would never return.
How the customer is treated is the best indicator of the integrity of the dealer. Gabriella was extremely polite and forthcoming when I inquired on the phone. May was super kind and allowed me to take a lengthy test drive which enabled me to test all aspects of the car. Despite not purchasing this vehicle, May was not pushy and respected my budget. If they receive a car that fits my criteria, I would definitely buy from them.
I cant remember when i wasn't buying cars from them. I have never bought a car from anyone else. Nearly all of my family and extended family drive cars from here. Murph is the best.
Last week my husband and I stopped into Ramsey Nissan and spoke to Jorge Prado. He gave us such a great deal on a Nissan Rogue, that we bought it that day. Jorge was very easy going. He didn't play any games and he made the whole experience a pleasure. He was also very thorough in going over all the features of the car. I couldn't believe in a few hours we were on our way how with a new car. I absolutely love the car and it was great working with Jorge. I'd recommend him to anyone.
By all means the best customer service anywhere. I rather drive 40 mins from the city to Ramsey just cause they treat us so well. If you are looking for a vehicle walk straight over to Jorge Prado. He made me feel like I was home. No pressure just honest advice and he made sure I understood everything. He never rushed me and made me feel as comfortable as possible. I love this place. I will not shop anywhere else. Thanks guys.
Got the best deal in the state! The sales person named George helped us out! Besides the car we got Nissan Maxima being great the other person we had like to say thanks and who is great is George. He is very straightforward and will get you the best deal. Like other Nissan dealers I have went to such as, Sansone Nissan, they were thief's and charging all different kinds of fees and charges. I would highly recommend from my experience that you go to Ramsey and visit George!! He's the man and trust me, you will not be disappointment at all :) Just make sure your credit is alright.
I would like to take a minute and rate my experience here at Nissan Ramsey. As you can see I give 5 stars. This was a very smooth process from beginning to the end. More specifically I would like give high praise to my sales person Travis Decker. Not only was he extremely genuine, but also a true professional. His approach is quite relaxed and there was no pressure from him at all. His knowledge and experience with auto sales was far superior to that of salesman I encountered at other local dealerships.
Thank you for your patience and for staying late to wrap up the deal. Monika K.