Place was clean , quiet , comfortable & staff was very helpful , will definitely be back
Great breakfast. A lot of money spent on the rooms. But dodgy fit and finish, and both check in and out took far longer than they should have.
we had a great breakfast soft beds good towels hot shower they let me keep my truck there it broke down and let me keep it there for a couple of days till I got a tow truck to pick it up I thank everybody at this Best Western for being so understanding . by far the best ..
Nice room and breakfast. Check in staff very slow. Might be new to using the computer system.
Worst Best Western Stay Evermade reservations two months before stay, checking to make sure all would be in order as I am physically disabled. Long story short, the Handicap Room 116 is inaccessible because the bathroom door can only open 45 degrees (because of closet door immediately adjacent/we gave up trying to use the closet as a result) and has to be propped open which means in a wheelchair or with a walker you have to maneuver next to the wall and the end of the door to get to the bathroom. The door will close (if not propped open) but then it will not be possible for me to open to get in. This was the biggest problem, along with the ADA acceptable two grab bars at the toilet.the left/wall and across the back.who can use the back grab bar? I extended my right arm and could not reach the sink counterI had to be helped by my caregiver each time so as not to fall. Whoever deems ADA acceptable was not disabled in a w/c or with a walker! Many other room glitches but these two were the biggest problems, plus no manager on site or available. I came for a local event and assumed all would go well. It didn't and I would not recommend to others, especially if handicapped. On site staff were helpful, but could not solve the door and grab bar problems.
This is a perfectly adequate, clean, and well maintained hotel. The desk staff were very slow to check us in, and mixed up details with another guest. The room was very dark, with inadequate lighting except in the bathroom. The breakfast bar was ample and well-provisioned, although the food was lukewarm.
Rooms were very large. Lobby was pretty. However we had dust on our coffee maker in the room and found spiders (one alive) in a towel and one dead. Really hot in room when we checked in at 9 pm during a heat wave when it was still 100 degrees at 9 pm outside. Air was not on at all when we checked. Took all night long to finally get our room to cool offdid not get a good night's sleep. For a prepaid room during a heat advisory you would hope for customer service that would think to cool your room.
The staff is amazing Tina, Grace and Sofia represent excellent customer service here. The location is great lots to see on Route 66. Great breakfast, and the view of the foothills breath taking. Keep up the great service everyone.
Beautiful rooms. Clean and well-maintained. Friendly staff. And ready enjoyed my time there.
everything was fine. internet was a little slow. a little pricey
Great location, though it would do them and everyone else some good to have competition within a mile or so, we'd end up having better rates and higher quality experience from them.
Check in was slow, but new girl training. Breakfast was ok things were out and unless you saw someone walking by to ask them to refill they didn't. Beds seemed small for a queen, and a little hard. Saturday morning even though do not disturb sign was on the door the maid walked right on in waking up myself and my 3 month old! Went to talk to manager not there, front desk staff said they would have her call me. 24 hours later still no call. Very disappointed in this location.
My husband and I stayed at the hotel for three nights. Check in went smooth, the staff were very helpful and professional. The hotel is centrally located in town and walking distance to restaurants. Improvements would be, a better selection and quality fruit at the breakfast buffet and pillows. Other than that I recommend the hotel.
Good sized rooms! Good enough breakfast.
Convenient location. Big clean room with free breakfast. Beds were comfy clean towels and hot shower. The breakfast was ok not great though. 4 stars relative to the price
Friends from Japan came to by for an Exchange program. they booked at Best Western Plus in Glendora. Friendly atmosphere, Nice lobby and comfortable waiting room for picking up Guests. 24hr parking is available for guests/ and friends of guests. the hotel is clean, and located in a nicer part of Glendora. The guests from Japan said the rooms were comfortable, and quiet at night.
It's a nice place, but doesn't really have big rooms If you're looking for big rooms I would look somewhere else. It had a very tight, cramped feeling.
George and Ann front desk are awesome Maria house keeper the best I love these people