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About

Best Western Crown Inn & Suites is a lodging, located at 8210 Park Rd, Batavia, NY 14020, USA. They can be contacted via phone at +1 585-344-8882, visit their website www.bestwestern.com for more detailed information.

Location :
8210 Park Rd, Batavia, NY 14020, USA
Added by Jopie, at 25 March 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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14 Reviews

  • Adrienne Toppin
    17 December 2017

    Wonderful place, continental breakfast spread to die for. Nice rooms with all eminities. spa, gym, game room

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  • Ryan Cook
    10 December 2017

    Stopped here just for a night while passing through back to Pittsburgh. Check in was quick and pleasant, hotel is in a safe area just off the highway with a convenience store within walking distance.
    The room was very clean and comfortable, no problems at all. Free breakfast is included and consists of the usual expected items, although my girlfriend got a bagel and it was molded! Aside from that this was a nice hotel and we would stay again!

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  • Carol Allard
    25 October 2017

    Our 1st vacation in 2 years. My husband worked for Hilton for 17 years,and they lost our loyalty. Decided to start fresh,and after researching,we chose this Best Western. Very happy with our entire stay. Room was very spacious and clean. Front desk,Sandra,was very friendly and helped book our next stay..,and the free breakfast was AWESOME.

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  • Mary Taitt
    12 October 2017

    I was extremely pleased with this hotel, especially after reading a bad review elsewhere. My room was clean and neat, and the breakfast was exceptionally good. It was as good or better than any hotel breakfast I have ever had, even at very expensive hotels.

    compared to other hotels I have stayed at on a long coast-to-coast drive. this was one of the best.

    I did have a broken chair, but I can;t complain, because I did not report it and they did not have an opportunity to replace it.

    Also, there was one dirty window on the outer door by the exercise room--which was very dirty, but everything else was very clean--I am guessing a bunch of kids were messing with the door after it had been cleaned.

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  • Linda Basney
    23 September 2017

    The room and even the towels smelled like stale cigarettes. Bed was comfortable. Breakfast was a total flop and the staff was rude and complaining about prior guests.

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  • Bruce And Gloria Butterfield
    18 September 2017

    Best part was the easy on and off the freeway. Very convenient.
    The Inn was just ok. Check in person was not as friendly as most of the other Best Western hotels that we have used. Nothing bad, just not as professional. Rooms and breakfast were fine.

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  • Valerie Beman
    06 September 2017

    Very nice experience during our one night stay recently. Was quiet and beds were comfortable and clean. Overall the hotel itself seemed well maintained. The pool and especially the hot tub/spa were great and seemed very clean. Spa was large so not crowded at all. You could relax in it with either the jets on or off. Staff was average. Not overly friendly but professional. Free breakfast was good. Large variety of breads with a toaster there. Egg and sausage patties were also available to make breakfast sandwiches with. Sausage was VERY thin but tasty. They had a waffle maker and fresh fruit also. Free coffee/tea were available 24/7 in the breakfast area. There was no "Do not disturb" card available to hang on door which made me a little uncomfortable taking a nap. I was afraid I would not hear housekeeping and they would walk in while I was sleeping. Other than that I felt safe and secure in the hotel (and it helps that the Sheriff Department is located just down the road!) Overall it was a pleasant stay and I would definitely stay here again if the need arises in the future. :-)

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  • Linda Leach
    08 August 2017

    Hotel itself not bad it's the after service. We left some clothes and at this time still attempting to retrieve them. It's been over 2 weeks and have done every thing the people on the phone have asked. Sent a prepaid box included a money order for the large size even though it was a medium box, found out no COD. So the money order went back to them so they could put my laundry in the box and return to me. GEE I think some one there wants my dirty under wear as I still haven't gotten it. I asked for a call or email when they got the money order, nothing I called and another excuse no one there to watch desk so they can go to P.O.. sure wish I could have my clothes or so i now need to file a police theft report that they wont return and kept my money order for 18.85. Help I hope someone sees this and

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  • Amanda Johnson
    14 July 2017

    We stayed here on a Tuesday night on our way home from Ohio and we were pretty pleased with getting a King Suite for $99!! After looking at hotels in Erie PA and Buffalo, this was the best deal we could find that included free breakfast. The room was clean, very spacious, decked out with a fridge, coffee maker, microwave, desk, couch, etc., shower had good water pressure, and the bed/pillows were very comfy. There wasn't any shampoo in the bathroom, but we were able to get some from the front desk.

    However, I had to knock off a star because the breakfast was a bit disappointing. While we appreciated having a hot breakfast, the eggs were pre-cooked over-hard instead of scrambled and were pretty rubbery, the Belgium waffles were really dry, and the variety of fresh fruit was a couple apples, green bananas, and bruised oranges. Other than that, compared to the other hotels in the area, we were still pretty happy with our stay!

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  • Jennifer Wolcott
    20 April 2017

    Rooms were large, very clean, comfortable, and updated. Staff above and beyond friendly. Wonderful pool and hot tub. Breakfast was hot and plentiful with lots of options.

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  • Michelle Fletcher
    16 April 2017

    We come here every visit to NY, which is about every 2 months. The rooms are alway's clean and neat. Breakfast is always hot n fresh. Staff is wonderful. We usually get the king suite and never disappointed.

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  • James Houlihan
    12 April 2017

    I visited to see the rooms for our upcoming wedding. Sue at the front desk was extremely friendly and accommodating. I feel confident our guests will be comfortable staying here.

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  • Carlynne Toomey
    12 April 2017

    We had a wonderful stay at this hotel. I was traveling with my adult special needs son and the check in clerk went out of her way to get us two rooms next to each other, without being asked. The rooms were quiet, the breakfast was good and we had a great end to our vacation - I wish all the hotels we stayed at had been this great.

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  • Lena Torchilo
    01 April 2017

    We were going on a 10 hr trip and left late the prior night and around midnight we decided to spend the night at a passing-hotel. We called about 5 different ones, and either they had no rooms available (it was not a holiday weekend) or their rates were outrageous and much higher than their website showed. We were ready to give up hope but decided to give best western a call. The receptionist was very pleasant and booked us a room immediately, at a very reasonable rate. We were genuinely impressed by the clean, modern rooms and fast wifi. All in all, great customer service and amenities. We were able to get a good nights rest and continue our trip.

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