About
Location :
Added by Jopie, at 23 January 2017
Opening Hours
- Monday 8:30 AM – 8:00 PM
- Tuesday 8:30 AM – 6:00 PM
- Wednesday 8:30 AM – 6:00 PM
- Thursday 8:30 AM – 8:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
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13 Reviews
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21 December 2017
I bought my current car here 3 years ago and it was the best car buying experience I've ever had! I bring my car here for regular maintenance and I usually deal with Kevin or Travis and they are always friendly and very helpful.
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29 November 2017
Simple non non sense and straight down to business. Great place to do business. Mr. Jim Chapman was wonderful!!!
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18 November 2017
We called Dan F. , set up an appointment to see a car that we saw on the website. We completed our paperwork and that same evening we were approved. Dan was very professional and courteous. When we are ready to purchase another vehicle we will be back to see Dan at Bell Ford.
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14 October 2017
Leased from Jeremy Beal. Service was excellent. Would recommend all to give him and the dealership a shot when car shopping. Will be leasing from Jeremy again. Can't say how easy it was.
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10 October 2017
The service guys are great here! The Body shop however not so much. I've had my Lincoln MKZ in for a few minor warranty repairs and the quality of their repairs have been sub-par at best. They replaced the weather strip around my driver’s door (it was prematurely deteriorating). When I picked up my car there was grease smears all over the pillar on the driver’s side and the door panel was not re-assembled correctly. Travis and the service center guys kindly cleaned it up for me and popped the panels back in place. I’m very pleased with the amount of customer service and care Travis and the service center team provided. Even though it wasn’t their work or department that the issues were caused from, they were determined to make things right to the best of their ability before I left the dealership. At that point, they noticed that the cloth was starting to peel off the pillars between the door and windshield. Perry told me to take a few pictures and they would get replacements ordered so I did. The next morning on my way to work, I noticed that at 50mph and above it sounded like my window is partially cracked open. Upon further inspection I could see where the weather strip has not been installed right properly and was puckered out. So I called Jerry and Perry in the body shop to let them know that they would need to take a look at it but it could wait until the other parts came in. A few weeks later, the parts arrived and I set up an appointment to have my wife drop the car off to get the repairs done and reminded them to look at the weather strip. When my wife arrived at 7:45 am, Jerry Kohlruss (the body shop manager) informed her that they had never worked on the part when she mentioned taking a look at it, and that "sometimes cars just have some wind and road noise, Its nothing that we caused". She felt as if he was talking to her like she was just a simple girl and didn't know anything about cars. They repaired the pillars. My wife called just before noon to get an update on when the car would be ready for pickup since she was without a car for the day and was told that it was still in the body shop. By 4:30pm she had still heard nothing from the dealership so she decided to call and get a status update. The operator who answered the phone stated there was no record of the car in the body shop that day so she transferred my wife to Travis. Travis was surprised that she hadn’t been contacted yet. He stated he would call over to the body shop to get an update. After contacting the body shop three times, Travis was told that the car has been ready for pick. Although Travis was not told the car was ready for pickup he kindly apologized and had a car sent to pick up my wife when she was off of work at 5pm. When she returned to pick the car up both pillar covers (that were literally JUST put on) were covered in greasy hand prints and there were sweaty head marks and oily smears all over the windshield (this after the service dept. changed the oil, did a quick detail of the inside then sent it over to the body shop). Again, Travis and the service center guys kindly cleaned up the Body Shop’s mess. If you have any body shop work or warranty work to be done to your car TAKE IT SOMEWHERE ELSE!
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12 September 2017
Purchased my first vehicle from here! Jim was a great salesman and worked with me to get me the best deal for my Jeep. I would definitely purchase another car from here! A great non-stressful experience!
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05 September 2017
I had a great experience here. Purchased my first car and love it. I would highly recommend Daniel Friihauf as your salesman. He's all around an amazing person to do business with. 5/5 for me!
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14 July 2017
The repair people here really do a good job. They are personable and genuinely seem to care about customer satisfaction. I have used them twice for repairs and have come away with a positive impression. They are a little more expensive than my local mechanic but there are certain jobs for which I prefer to go to them. Their shop is clean and I have found them to be good about keeping me updated on the progress of their work. I do not hesitate to use them when the occasion requires.
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16 June 2017
Very happy with Bell Ford. Our salesman, Dan, was great. He was very patient and spent a lot of time going over all the features of the new car with me. I love the car and had a great experience there.
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15 April 2017
Don't think buying a new vehicle can be a pleasant experience? Well then you haven't been to Bell Ford in Adrain!!! Not a single pushy salesman to be found, of course they do come out and ask if you need help but at no time do they try to "steer" you into something. We have now purchased (or leased) three vehicles from Jim Chapman at Bell Ford and I will NEVER go anywhere else. Excellent experience all the way around!
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04 April 2017
Place is clean and well kept, but they are more focused on selling than helping the customer. They offered thousands lower than the worst blue book trade in value on a running F-150. I understand that they need to make a profit but offering $500 for a running and good shape pick-up when the worst bluebook is $4250, come on. We were purchasing a lease trade-in, and the battery died before we could pull off of the lot. We second guessed the entire purchase, but the mechanics "double checked" everything and assured that it was fine after a quick charge. The next morning we were jump starting it.
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20 March 2017
From the moment I stepped foot on the lot I was given nothing but top service. The salesman approached me within moments of me arriving to assist me with anything I needed. My appointed sales representative, Dan Friihauf, went above and beyond anything I expected. Dan, and the Financial Manager as well, work for over a week until they were able to help me find the vehicle and financing I needed to achieve my goal for a new car. I will definitely go to them in the future and recommend anyone looking for a new/used car, truck or SUV, to go to Bell Ford. You can't go wrong.
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30 January 2017
Once again, I was treated like a princess. They never let me down! I brought my truck in for a recall issue and to get "the works". I still cannot believe it was all done in two hours. The loaner car was awesome as well! Thank you again for the special treatment. I highly recommend this dealership. They don't forget about you after you buy or lease.
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