Name: Belfort Furniture
Address: 22250 Shaw Rd, Dulles, VA 20166, USA, US
Telephone: +1 703-406-7600

Belfort Furniture is a furniture store, located at 22250 Shaw Rd, Dulles, VA 20166, USA. They can be contacted via phone at +1 703-406-7600, visit their website www.belfortfurniture.com for more detailed information.

Location :

22250 Shaw Rd, Dulles, VA 20166, USA

Contacts :

Added by Jopie, at 30 January 2017

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 12:00 – 6:00 PM

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Stefan Slavov

23 December 2017

High quality furniture. My wife and I was very pleased with the customer service. We had to do re-selection couple of times and everything was flawless. Ludmila Kozak was on top of everything and she assured we were getting what we wanted without any delays. Thank you team Belfort and Happy holidays!!!
Heather Jenkins

19 November 2017

I am an interior stylist and for ease of use with my clients I often meet them at Belfort. It has the most extensive selection in the area and I work closely with Mr Davis Webster so we receive the first rate customer service I expect. It saves my clients time and frustration (because choosing whole suites of furniture can be overwhelming and time consuming) and the end results are gorgeous. Belfort also makes it easy for the client if ever there is an issue with the furniture. That is peace of mind long after our work is done.
Jerry & Susan Moniot

18 November 2017

This is our second successful trip to Belfort for special furniture. We live over 100 miles away but it's well worth the time. Lee Altman was our expert guide. He really knew the stock and patiently led us from one area to the next while building his own mental image of what we wanted (even if we didn't know!). Voila, the result was 2 happy customers who found perfect chairs which now reside in our sunroom. Just delivered by 2 courteous and careful men. Thanks, Belfort, we'll be back.
Keith Preising

23 October 2017

Bought new bedroom furniture and new mattress. Nita Mandell did a great job helping us through the selection, prices, deals, and support with our kids in tow. Very nice sales rep! The delivery guys were absolutely masterful moving the well wrapped and protected furniture up the stairs and in the bedroom with great care. Clearly they read the delivery notes. The only bummer they need to fix is the outdated 8 - 4 delivery window.
Mark Kaufmann

09 October 2017

Belfort had a huge selection of all kinds of furniture for our new home. In general, I wish nice furniture was less expensive. Belfort's prices were reasonable and after two visits we were able to purchase everything we wanted then sit back and wait for it to be delivered. Chris P. also did an excellent job helping us out and responding to our questions and needs. We will go back to Belfort when it's time to get a dining room set.
David Fawcett

04 October 2017

Do not waste your hard earned money at this place! What an infuriating experience! The management here does NOT care about the customer at all. I found some dining room chairs in the clearance section. I was going to purchase those and spend probably thousands more on other items. A manager there, who was so spineless he wouldn't even give me his name, refused to sell me dining room chairs out of the clearance section. He said they went with the table even though there were more of these chairs at a different table. The CLEARANCE section! He sends Heidi, who was very sweet, back to me to break the news. This guy is like a shady used-car salesman hiding out in the back room. Really? you can't recognize that this will be disappointing to a customer? you have no skill set to work with people? This is who Belfort puts in a leadership role?

Now folks, maybe you will have a fine experience here, but if something isn't right with your order, you want to risk your hard-earned money on a company that does not care about you? a company that only wants your money? Not me. Why take a chance? If their business model includes having employees like this guy, I can only imagine how many other bad decisions they make. In fact, their clearance section is almost as big as the actual showroom. Which makes me ask another question; Are you selling that much junk that people don't want? Are you that out of touch with what people want? Maybe this idiot did me a favor. So on second thought, thank you! good luck, folksyou will most assuredly need it!
Pegeman 1

15 August 2017

They have very nice and helpful staff. They have this (new) policy that there is a 25% restocking fee. I purchased so many furniture from here (2008, 2009, 2012, 2016) and never heard of a restocking fee. One time they returned a dresser because it wouldn't fit in the room and refunded 100% of my money.

Today I wanted to buy a few pieces of furniture including some side tables. I was not sure if the color matches the kitchen counter top or if the size fits. I was told I have to pay 25% restocking fee ($160) if I decide to return it. Well I decided not to buy anything because they treat the sale as final unless the furniture is damaged, which they will replace it.

Also they have increased the delivery charge and I wanted to buy a Queen size bed ($380) which was not worth $100 for delivery. So, I didn't buy anything. I asked to take the bed, but it was not in stock and had to be delivered. They don't have most of the items in stock so delivery is the only option and you have to pay the delivery fee even if you buy a $100 side table.
Jennifer Jones

27 May 2017

We visited Belfort along with several other furniture stores while trying to find the right reclining sofa for our small condo. We came back to Belfort 3 times over several weeks before making the purchase and we never felt pressured to buy but our salesperson, Lee, was always there to answer any questions we had. We even had a few questions by email, which Lee responded to very promptly. When we were finally ready to make the purchase it was simple and quick. The furniture we chose was readily available and within a week our new sofa arrived. The delivery folks could not have been nicer and did a quick but thorough and cleanly job of setting up the sofa. End to end, it was a great experience and we would not hesitate to recommend friends or come back and purchase again.
C Sales

04 April 2017

I was really hopeful for this company and was somewhat disappointed with our experience. The store had a very large selection and we had a very personable salesman, Andy Dunn, helping us. However, after we had picked out our furniture and had it ordered, two weeks later Andy called me to tell us that our furniture was discontinued. We had to come in and pick out new furniture. So we had to wait longer for the new furniture. When it was time to schedule the delivery, they asked what day was available. I told them Friday (three days from then). I was told they would call to arrange a time. When they called Thursday, they told me what time frame they would deliver. Well, something came up and I wasn't available during those times. I called to ask if I could change the timeframe, the lady I spoke to was incredibly rude, told me those were the times, if l wanted to change the delivery date I would have to pay a fine. I asked to speak to a manager, she transferred me to someone who didn't even work in that department! Oh I was so angry! I called Andy and he was able to make some calls and get it worked out. He even took off the delivery fee for our trouble. The beds and dresser ended up being beautiful, I just wish I had a better experience. Two stars instead of one for good salesman and nice furniture. Two stars instead of three for bad management and delivery system. Needs to update their system more often and needs to be more flexible in their deliveries. I myself was a deliverer for a florist and was able to flex for the customer. Don't forget Belfort.You work for the customer, not they for you! If you don't accommodate for the customer, they will find someone else who will!
Andrew Burton

17 February 2017

The reason my wife and I traveled 20+ miles to Belfort was to make it an easy one stop shop where we thought we could find the style we wanted at a reasonable price. I chose to rate this company with two stars primarily because it has a great reputation and does seem to have every piece of furniture you could need in a home. That being said, the service we received was awful. When we walked in we were immediately greeted by a sales associate and we advised him that we were just browsing. My wife and I were looking for a new bed frame, sectional and an area rug. We first browsed downstairs then we moved on to the second floor and ultimately the warehouse, all the while being trailed by the same sales associate. Eventually we showed interest in a sectional and began to talk dimensions and how it would fit in our home; each suggestion/comment that the employee made was not helpful to our discussion, it was obvious that he was trying to push us into a sale. He didn't show any amount of patience or understanding throughout the conversation. He became very pushy in offering to take down our information and "put the order on hold" in their system until we confirmed that the dimensions would work in our space at which point we insisted on waiting. His tone became very rude so we decided to move on and go look at beds and rugs which is in a different building. He escorted us across the street walking about 10 feet ahead of us without any conversation and quickly took us straight to the bed that he thought might suit our liking. Ultimately, we left without purchasing anything and it had a lot to do with the way the employee treated us. There is a very large selection of furniture items at Belfort, but the service that we experienced was severely lacking.
Regina Presley

12 February 2017

We have purchased furniture on several occasions from Belfort and they are by far the best! Their selection is outstanding. They offer a range of price points. Staff is professional, friendly and knowledgeable. Furniture was delivered on time by efficient delivery staff. Most importantly, our furniture it amazing quality pieces that we will treasure for years to come!
Nicole Gonzalez

06 February 2017

My husband and I are thrilled the way everything turned out with our experience with Belfort especially the help of Toni Salazar (senior designer). We utilized the in home service with Toni. I was nervous about using a designer but Toni put my mind at ease when we met. She was very flexible and paid attention to detail. She is so knowledgeable, wonderful and creative!!! We love how she put our family room, living room, and breakfast nook together from colors to layout. She asked the right questions and paid attention to detail and budget. We appreciate how she listened to our requests and went above and beyond our expectations!!! She even surprised us with items (such as a leather recliner chair for my husband) we didn't think would be possible with our layout of the room and budget. Everything she did was within our budget and she managed to fulfill all of our wants and needs. She made us feel comfortable the entire process and always followed up. We are so thrilled the way it all turned out and would highly recommend having Toni (senior designer) arrange your room. We would not have been able to do it without her. You can tell she loves what she does and has such a gift and passion for designing. Toni was exceptional during this entire experience!