My car was hit by a cart 2 times now. BJs has hidden signs that say they don’t take responsibility for their carts. It cost me more than I save fixing my car. Not worth shopping at a place that is missing most of the brands we like anyway.
Lady at customer service was very nice! Found everything easly! Nice store!
I am very happy with the Bakery at the Northborough MA location. Evelyn from the bakery team is great!! She did an amazing job on my princess cake! Thank you Evelyn and bjs bakery team!
I had the worst tire installation experience ever at Bjs at Northborough MA..I felt sorry for not listening to my friend’s advice not to go there because of the bad experience he had overthere..I cancelled my membership auto enrollment at Bjs..after they messed up my order at the first time and the tires department supervisor refusal to talk to me about it even to say sorry, I also had a hard time at the second set installationTotally frustrated from the phone team about my first order refund refund ..I called them and created a case, then called them again 2 weeks after to find out about the disaster that I don’t have a case and I have to wait another 5 to 10 Days to get my refund..I don’t recommend Bjs at Northborough to anyone especially the tire center and this is my last year of membership
Quality of product not same compared to other stores. bolthouse farms carrot juice and panera bread soup bought from BJ's quality not same as TARGET, later have better quality even though it costs $1 or $2 more compared to BJ's.
It's a clean store. I love their deli! The prices are very reasonable.
Great place for bulk shopping. Good brands and variety, good prices
I don't have any issues with this store because I'm always in and out with no problems.
I have shopping at BJs for yrs, it's just the best place.
Happened to go during a sample day.trying new food items coupons great meat selections. Bulk items
Needed help and front end supervisor for Northborough store Monday evening was aeesome. We left 100% satisfied.
good place.. not much crowd.. had a peaceful shopping on a sunday.. has good coupons..
I recently became a member in BJ'S and the one thing that seems not so good is all offers are given in the form of coupons. It's a wholesale club and only members can purchase from there, so why should the offer be in the form of coupons. It can directly be displayed on the aisle on the product's price card. It is really hectic to go through the entire coupon book and tear the coupons applicable to us and apply them one by one at the end of the purchase is crazy. They need to work out some way to remove this process. Sam's Club is a step ahead in this case. Unfortunately we don't have a Sam's Club in our area.
Great store to buy bulk items around here. Their BJ's gas is also the cheapest around here.
Large warehouse. Maybe the largest BJ's. They sell gasoline, alcohol and there is a tire center. This is one of the rare complete warehouse and shopping experience.
If you do not bulk items, you do not get discount.Purified water is cheap.16fl oz bottle is 9 cent.
This is the nearest wholesale club near my house. More convenient than Costco but I would prefer that over bjs. Overall, this is a good place to buy wholesale products.
Pretty awful customer service. They will make people wait forever to correct an error in their favor. That is with 5 managers standing around, laughing, while one person works the customer service desk.