BECU Claims to be member owned but members have no financial security or any say so in how BECU does business at all. BECU online bill pay system is completely insecure, BECU admits to that, and will Not fix it. If you have an account here, you can lose all your money and nothing will be done. If your like me you can even close your accounts to avoid BECU computer errors sending out random checks and BECU will continue to send random bill pay check for random dollar amounts even after closing the account and verifying with management 6 times this wont happen anymore. It will continue to happen and BECU will not fix it. My clients get bad checks from BECU every week even though I closed all my BECU accounts a long time ago.
Do NOT risk your money here, its not the same BECU it was years ago, they are slowly forcing everyone into electronic money that is not secure by closing all but 2 teller locations and 95% of ATM locations to meet the world banking agenda to make all money electronically digital instead of old fashion cash. BECU online bill pay, electronic statements, digital fund transfers, or anything electronic has serious errors BECU is aware of that causes members financial losses at no fault to the member and BECU wont fix it even though there aware that your funds are not secure.
I just moved to this area and have had great service. It's a busy bank so you will normally have to check and wait, but I've never had to wait too long. I recommend this branch - staff is great!
Wait time is terrible, canceling accounts
Extremely terrible. I'm sitting for over 15 minutes , waiting for help. They have this stupid automated check in box like you would see in the Department of licensing.
Avoid peak hours if you want to use the ATM. It can be quite a line with no place to stand.
This whole system could use a lot of work BECU is not for people that value their time.
I was thinking about opening an account with BECU, so I went to this location. The place was full of people. A machine was there to put you in the Queue, so I put my name in. I set my stopwatch on my phone and waited and waited, after 30 minutes, I announced to my fellow "waiters" I'd waited 30 Minutes and I had enough a person near me said she had been waited for over an hour. If this is there service, I don't want to use them.