About
Location :
Added by Jopie, at 29 April 2016
Opening Hours
- Monday 7:30 AM – 5:30 PM
- Tuesday 7:30 AM – 5:30 PM
- Wednesday 7:30 AM – 5:30 PM
- Thursday 7:30 AM – 5:30 PM
- Friday 7:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
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11 Reviews
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24 December 2017
Great service. Nice people and even received a follow up on service I received. Plus great thing they provide a concierge pick up and drop off service as well. A bit more expensive (is why the 4 stars) but with this customer service I didn't mind too much.
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06 December 2017
They are very professional and very helpful love to go there they always make you feel welcome even when I bring my grandchildren they don't get upset plus they do a good job !!!!!
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09 September 2017
Very ethical and honest business. Nikki and Robert run a 1st class business here in Santa Barbara. I am very careful about who I refer work to- I have an Auto Repair business in So Cal. I refer all my clients here when they move or travel near here.
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10 August 2017
The nicest place and people to have found on the road in our RV when we had engine trouble.
Thank you very much for your help yesterday and staying late for us.response / report this review -
01 August 2017
Very meticulous care.FOR A PRICE ! If you don't care about the amount of money, then take your car here. For all others, do NOT. I am an old fart, so I have owned many cars [and motorcycles] thru out the years; I have never encountered such overwhelming, nonsense in my lifetime. This auto repair business is to be avoided.
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22 July 2017
Going to Ayers automotive was a huge mistake. I brought my 67 mustang into the shop because it started to overheat while driving. After looking under the hood and seeing lots of steam and water, I decided it was probably one of the radiator hoses, as the radiator was only 9 months old and had never overheated. (Side note, I built this car with my father who was a mechanic.)
I explained the issue to the shop and they said, “No problem, we will take a look and fix the car”. I received a $300 estimate for the services.
I called later that day and they began to explain that I needed a new radiator, multiple hoses, intake manifold removed, gaskets, thermostat housing and a cooling system overhaul, and they would begin immediately.
Puzzled by the overwhelming diagnosis, and learning the $300 would be for the “inspection,” not to fix the car, I decided I didn’t trust the shop nor the people working there and would have the car picked up and towed to my garage. The owner called me and suggested we try and work it out. I agreed, in good faith, and said repair any hoses that are leaking. I’ll pay for that work plus the inspection. He then said, “I can't get to it today or tomorrow, but will let you know on Monday.” THIS IS MORALLY WRONG AND DISHONEST. They can begin work immediately when they think it’s a big job and lots of money, but when it’s a quick fix they need two and a half days to get back to me.
I had my car towed to my garage, and after work opened the hood to truly inspect the car. What had been said to be thousands of dollars to fix turned out to be $15.36 at O'Reilly's Auto parts, and a flat screw driver.
Luckily, I've worked on a few cars. However, if you DON'T know cars, I highly advise against taking your car here. These people are clearly accustomed to taking advantage of people who have little or no experience under a hood.
I'm disappointed that I have to write this review, but feel that it is in the best interest of the customer, especially given that they are playing ads on the radio giving people the impression that they are a business with integrity.
Best of luck.response / report this review -
05 December 2016
They did a great oil change for me. They squeezed me in without a reservation
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25 October 2016
I've always had fair, honest, thorough service at Ayers. I feel very comfortable bringing my car into their shop for service, and feel comfortable with the price tag when I leave - unlike how some of the dealerships in town have treated me. Thank you Ayers for making me feel comfortable when my car needs maintenance or repairs!
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20 July 2016
I have been taking my older BMW to Ayers for several years now and I have always been extremely happy with the service they have been providing and the consistently excellent level of care. Several weeks ago I though I might have blown the head gasket because the engine was steaming and overheated. When Efrain called me and told me they found a coolant housing was leaking and the engine appeared ok, I was relieved! They saved me again. I would really say that if you haven't been happy with where you are taking your vehicle for auto repair then you should try Ayers Repairs, you will be happy you did.
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18 July 2016
As usual Efrain took good care of me and my old ride (2003 BMW). I live on a fixed income and worry every time I need to visit that I'll have a huge bill. I had some questions about service and he explained very thoroughly how the different repairs would be carried out and why, and the ones that could wait. Together we're managing to keep this aging car (and owner :)) in running shape.
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06 May 2016
Reasonable pricing, thorough communication, fast repair and returned my car freshly washed and vacuumed! Very happy and I will not hesitate to call them first whenever in need again. Owner also stayed late to meet the tow truck that was running a little late. They go the extra mile.
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