Avenair Mountain Cabin Rental
39 Mountain Laurel Ln, Blue Ridge, GA 30513, USAAbout
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Added by Jopie, at 11 November 2015
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8 Reviews
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18 August 2017
When trying to get availability and future availability, I called with no answer. When I e-mailed asking if they had anything this weekend or when they did have availability if not, the response I received was, "Sorry." When I asked if that meant they didn't have any availability, they said, "Yes we are booked out" Looks like they don't want someone to rent when they ARE available since I can't get a response that's actually useful
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07 July 2017
The lodge is great, though some appliances, like a sink, simply don't work
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29 April 2017
Go some where else. Do not even think of going to this place. HORRIBLE CUSTOMER SERVICE. DON'T give them a deposit, you will NEVER see it again. Better leave a tip for the maid, if you don't (sorry we didn't have any cash, although we DID pay a $75 cleaning fee) she will make up nothing but lies, when we left the cabin in better condition than we arrived. We left 3 small bags of garbage neatly in the pantry and towels in a neat pile in the bathroom. (Again, I thought that was what the cleaning fee was for?? ) And we left some charcoal in the grill. These are the reasons they are keeping our $200. The money we worked hard for. This was our first vacation in 4 years. When we left we even wiped off the counters, swept the floor, straightned the beds, and put everything back exactly the way it was. THESE PEOPLE ARE THIEVES. I only give them 1 star because I cannot go any lower. Absolutely no parking. Porches and swing set are filthy. My husband had to wipe off the swing set before the kids could even play on it. Very outdated. I fell down going down the awful steep and rocky walkway to the front porch. Lots more cabin rentals in this area. Hopefully there are more honest people there.
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29 November 2016
Enjoyed how far out the cabin was. That's what we wanted. To get there and not leave. It's on a creek which is nice. The gas grill didn't work.
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15 October 2016
My husband and I booked Green Ridge Hideaway Cabin for our anniversary this weekend. We booked online about a month in advance. The process was simple and everything we needed to know was clearly stated in our rental agreement. I called 1 week before check in to verify they charged my card and no balance was left due and then called once more the day of check in to inform them we would be arriving after hours. Both calls were returned the same day within a couple of hours. The cabin is lovely and exceeded our expectations. It is very clean and has everything you could need away from home. It's been a perfect weekend.. I only wish we could stay longer! We will definitely be using Avenair Cabin Rentals again in the future! :)
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15 October 2016
Still TBD. Need to work out some kinks.
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23 August 2016
Unethical work practice with customer agent, pictures posted on website is not what is available upon arrival of rental. Rented a cabin PEACEFUL LEAVING from july 5 thru july 10 at Blue Ridge, after driving for 11 hours and arriving at the cabin completely different view. no mountain views as specified on website, pictures appear to have been taken 10 years ago, no playground acceptable for kids to play in. leak in 2 of the restrooms, we could only use one bathroom, kitchen and bathroom sinks were clogged, hot tub appears they have not been cleaned because of slippery when entering, I fell going in. when I contacted the agent there was only one cabin available which was very small and the other option he gave me was to leave and get my full refund. I have just driven 11 hours with children and no other accommodations for the money I paid was given. the agent by the name of Gus also said when I complained about the playground "your children are too big to play anyway" if a customer rents a cabin with the amenities it should not matter to the agent if we will use or not use all the amenities, agent also admitted he does not visit the cabins therefore he does not know what he is promoting. As for cleaning, the whole back porch was dirty, appears as the only cleaning done was in the inside in some areas of the cabin. Agent was very rude and would not help find solutions to accommodate. also did not want to give me the contact number of the owner of cabin nor the owner of Avenair Management. At this point we looked outside to see if we could rent another cabin but with short notice there was nothing outside. Worst company we have ever stayed and poor selling and advertising. Noticing that when I complained he wanted me to go get my full refund, I did not have a place to go and was afraid he would kick us out, I decided not to say further until I left and got my deposit back as it appeared this is something that could have happened for me bringing this complaint to light, this should not be as we tourists bring revenue.
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18 November 2015
Very nice cabin. Stay at the rustic retreat. Very quite and comfortable. Cabin was very cozy and clean. Caretakers were very helpful and friendly.
Came here to spend our 30 year wedding anniversary. .
Looking to book something for the summer with them.
You can't book at Motel room at this price and have what you have at the cabin.
Seen a black bear and its cub the first day! That was so awesome!
We will definitely be returning this summer but looking for something a little bigger so we can bring the whole family.
The town of blue ridge offers a ton of little store to shop in.
Well done, well doneresponse / report this review
