About
Location :
Added by Jopie, at 30 July 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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18 Reviews
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26 April 2018
Born at St Lukes in 1959, had cervical neck surgery in 2003. The doctors here are outstanding, very gifted in their fields. I believe you will not get shut off from your health concerns you bring forth at this hospital & physician offices. We know our bodies & when something is wrong. When even an X-Ray is not ordered & you are told you are just getting old is the time to not walk but run. I have know too many with diabetes being overlooked of pain blaming the disease & old age. I believe that will not happen here. If it does reviews are here to help the public find the best healthcare. ⭐️ As far as the nursing staff by aware and very afraid because after surgery if you do not more forward with getting out of bed etc. the nurses will ignore you, move the call button out of you reach, and if you keep yelling for help they will ignore you and move you down to the end of a small corridor. They do not listen to you when you speak to them you get I will be back, the nurse will go home and another shift will come in. DO NOT LEAVE a loved one alone overnight here. The nursing staff if that bad. My husband & I we’re both here & heard from registration it was bad before we were ever admitted. They complained and failed to get change. My husband actually called 911 for help while he was a patient after back surgery. My five star review is for the doctors only. I recommend Aurora Medical Center Summit Hospital for great nursing care like it used to and should be.
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26 April 2018
I had a radiology appointment on April 24th for 10:30 am. I arrived 15 minutes early per their instructions. I went to the desk to check in and the receptionist gave me gowns and led me to the back and let me know they would be calling me pretty soon. So I wait, it’s now about 11am, and other patients are walking in after me and getting called right back to be seen. So I ask a passing nurse was my name called just to be sure and she told me it would take a while because the scanning room was booked. Ok, so I wait until about 11:30 which my appointment was scheduled for an hour ago and I was supposed to have two. One was supposed to be at 10:30 and the other 12. I go back to the front desk since no nurses were around and ask her about how long did she think I would be waiting. She was surprised they hadn’t even taken me back for my first appointment at this time, and I explained to her that I had to leave by 1pm. She comes back to the waiting area with me and finds a nurse to ask them. She comes back with a nurse , and the nurse again explains they’re backed up(not my fault) and says give them 15 mins. More like 30 minutes went by and more people after me are going back. So now it’s almost noon and I’m finally going back. The lady does a scan or whatever and lets me kno she will get the radiologist to check it out. It’s 12:05 now she comes back and tells me she has to call my doctor for missing info? Nobody ever came back so I get dressed and I’m on my way to leave it’s 12:50 now. I waited that whole time in the room with no check in. A nurse sees me leaving and ask Can I wait 5 more minutes after I tell her I had to leave which they already knew I had to leave at 1pm. I wait the 5 minutes she then comes to apologize and say how they’re backed up again and they will call me if they need any additional info. Wow just wow I didn’t even get anything accomplished, don’t know any new info about what’s going on with me if anything. The scan wasn’t explained because no one came back and didn’t even know if I needed the second appt. my scheduled appointment was at 1030 and I was early there was no way I should’ve been leaving empty handed by 1pm. The whole ordeal was inconsiderate of my time and unprofessional. I won’t be going back I will drive further to a different hospital for better results if I’m going to be wasting my gas and time anyway for nothing. Worst hospital service ever, they need to do better!
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11 April 2018
Attempted to purchased flowers through TELEFLORA who then goes through the hospital's gift shop..I paid for a same day delivery, but guess what it never got delivered. I called TELEFLORA customer service..they told me it got delivered.. so where the hell is the flowers, no one could give me an answer. These ass holes are so lazy that they can't even deliver flowers within their facilities. Who hired these people. A bunch of lazy ass people. Why did ST LUKES even let them have a flower shop in there.
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01 April 2018
My mom had surgery on 03-29-2018 it was almost a five hour surgery the guy RN came into her room right after surgery. My mom said she was thirsty so I asked him if he would give her a drink of water. He came back and pushed the button on the head rest so the head rest went up my mom said it was starting to hurt but he kept putting it up then she moaned again in pain and he's like fine then you won't get anything to drink he put the cup down walked out of the room and said I will get your nurse. REALLY I WANTED TO SMACK HIM. HE SHOULD NOT WORK WITH PEOPLE. I don't remember his name but I know he was heavy set kinda greasy blonde hair. I just wish my mom would of went and had her surgery some place else that is the second time there for surgery and both times it was horrible first time she lost so much weight by the time 3 weeks went by she was 100 pounds. I hope she never ever has to go there again. And fire that nurse he's horrible.
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08 February 2018
My dad had bypass surgery here and even though he had multiple complications after surgery the nurses and Doctors were attentive/responsive to his every need. The Nurses in the ICU were top notch, knowledgeable and professional. Angie and Ben were 2 of the best and we were lucky to have them. The only bad thing about St. Luke's is that the discharge planner encouraged my mom to send my dad to an acute long-term facility that we had read awful reviews about online and expressed our concerns to her. She convinced us that St. Luke's sends patients to them all the time and the Medicare reviews weren't that bad. It turned out to be our worst nightmare and was worse than we could have imagined! Please do your homework on your options for acute long-term facilities. That was not in my father's best interest, he is lucky to be alive! Nor was it a good reflection on St. Luke's.
Additional note- 2/6/18 St. Luke’s Hospital in Milwaukee, Wi. was contacted regarding concerns related to the facility that they had highly recommended and transferred my dad to. I was told that St. Luke’s did not have any interest in knowing the concerns of another facility even if they were recommending and transferring patients to them.report this review -
09 November 2017
The care and service by staff was outstanding!! The doctor's were well informed and caring.
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11 October 2017
BROKEN ARM IN THE ER STAY 3 NIGHTS AND HAD SPONGE BATH THE NURSE WAS OVER WASHING MY PRIVATE PARTS. WEIRD HORNY NURSE.
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10 September 2017
I experienced excellent care and all the nurses were very kind and took good care of me. I had to brought down from Oshkosh, where I'm from, for a procedure that the orthopedic surgeon at the Oshkosh Aurora did not "feel comfortable doing". Despite being so far from home I was put at ease but the staff here.
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04 September 2017
The cardiology department was phenomenal during my stay. The staff did an excellent job of making me comfortable. They also did an excellent job of making my family comfortable-- constantly asking them if they could get them anything. What I most appreciated was the care the doctors and nurses took in making sure I knew what was happening, the timeline, and how prompt they were. I was told I'd have a procedure done at 6:30 a.m. & the nurses had me in the room at 6:30 a.m.
Thank you for all you do.report this review -
16 August 2017
Are they taking very good care of me I have a lot of issues when I go there they're always very polite I am known as the muffin man because I bring them muffins
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03 August 2017
I WORKED IN THE STERILE PROCESSING DEPARTMENT FOR ABOUT 8months and IM AN AFRICAN AMERICAN MALE, HIGHLY EDUCATED AND RECEIVED NOTHING BUT RESPECT FROM OUTSIDE FROM THE DEPT FROM OTHER CAREGIVERS, EVEN THOUGH "SOME PEOPLE", WERE NICE AND CARING, MAJORITY OF THE PEOPLE WERE SO RACIST AND CHILDISH, I FELT AS IF I WASN'T WELCOMED WHEN I WAS APART OF AURORA, IM AN EXCELLENT CAREGIVER AND I KNOW I HAVE GREAT WORK ETHIC AND OTHERS AS WELL CAN CONFESS TO THIS BUT THE HR NEVER APPROACHED MY CONCERNS EVER! ALL THEY KEPT DOING WAS PUTTING MY SITUATIONS TO THE SIDE AS IF THEY DID NOT MATTER, SO TELL ME WHERE I COULD HANDLE THIS SITUATION TO BE TREATED AS MINORITY AND HAVE TO DEAL WITH SUCH HATRED AND HARASSMENT OVER AND OVER. THEREFORE IT LEFT ME NO CHOICE BUT TO REMOVE MYSELF FROM THE DEPARTMENT AND THE AURORA HOSPITAL. I WISH THAT ALL MINORITY APPLICANTS TAKE A SECOND THOUGHT BEFORE APPLYING TO THIS PLACE. I NEVER COMPLAIN ABOUT RACISM EVER IN MY LIFE HALF OF MY FAMILY ARE GERMAN INCLUDING MYSELF BUT I STILL GET TREATED AS IF IM A THREAT AND UNWELCOME TO THIS HOSPITAL.
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30 July 2017
Had 2 open heart surgery's there for my mom and my aunt, and they both didn't have any issues. I rely on people here more than anywhere else, because I trust the people here and everybody there is friendly and respectful. Also a calm place.
We live in Kenosha, and St Luke's is a good medical center.report this review -
04 June 2017
One of my family members had stroke and she was sent here at this hospital. Worst experience ever. The service is terrible, it literally sucks. Some of the nurses treated her not in a fragile way, seemed rude and bothered when we asked for help. It takes them a while to get to the room which is understandable but sometimes 30 minutes to an hour??? I wonder about that. I am not saying that all of the nurses are this way but from my experience most of them were.
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21 October 2016
I had a very good experience with the ER. The lady doc and her staff were real professionals and I received excellent care. I am a retired nurse and know good care when I receive it.
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18 October 2016
Lovely experience, even though it was god awful busy. The staff was so friendly and very helpful. Mike the nurse was very very great helpful and understanding, great personality and tries to make sure everything is right. The doctor Sam was very helpful and super nice everything was so quick and they got you in and out very quickly.
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24 September 2016
I had a horrible stay at SLMC - i had a brain procedure done followed by one night in ICU. The nurses made me feel like i was bothering them when i would ask for help. After the catheter was removed i asked for help to use the bathroom and the nurse took me, but without a robe to cover my back side. Food was cold when delivered. My bed was soaked with urine and bowel which i had to lay in! I repeatedly asked for a nicoderm patch and wasnt given one. I was told to remove a 'fresh' morphine patch prior to me leaving. Why? I had paid for it? I had to remind a nighttime nurse to give me my meds (which she got from her pocket-was she trying to keep them?) I could go on and on,but i feel like none of this is even gonna help or change things. I just was not a comfortable ICU patient. Thank God it was only for one night ! Patient BEWARE!
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18 August 2016
GREAT RN STAFF. GREAT TEAM ALL THE WAY. THEY WORK TOGETHER TO MAKE SURE ALL THEIR PATIENTS ARE CARED FOR. I'M ALWAYS SATISFIED WHEN MY MOM GOES THERE FOR CARE. THEY HAVE MUCH LOVE AND RESPECT FROM ME.
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06 August 2016
Some of the staff was good and bad!!! But I had a bad experience the other night and it took over a hour to get help!! I thought for sure I was going to die!! There was no help done until my doctor showed up at midnight to tell my nurse what to give me.After that I was fine.Would have been quicker to call 911.
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