Name: Augusta Medical Systems LLC
Address: 1027 Broad St, Augusta, GA 30901, USA, US
Telephone: +1 706-821-3600

Augusta Medical Systems LLC is a health, located at 1027 Broad St, Augusta, GA 30901, USA. They can be contacted via phone at +1 706-821-3600, visit their website www.augustams.com for more detailed information.

Location :

1027 Broad St, Augusta, GA 30901, USA

Contacts :

Added by Jopie, at 13 June 2016

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Bruce Bader

01 June 2017

My experience in getting a replacement pump was absolutely terrible!

Ten days after sending in my pump for replacement, (the handle broke off), I still had not heard anything from Augusta medical.

I left a phone message with customer service and no one returned it after 2 1/2 hours.

It took multiple follow-up phone calls on my part to finally get a supervisor to intervene and locate my defective pump in their warehouse after it had been in their possession for 6 days.

The supervisor said it would be processed today, so I am keeping my fingers crossed that it actually happens.

If I don't get a tracking number today I will post another negative review.
Gerard Wittman

20 June 2016

EXTREMELY POOR CUSTOMER SERVICE> The product I received is good. Recently returned a portion of it for warranty repair/replacement. Provided specific shipping instructions; however, the repaired item was shipped to a different address. I was able, through UPS shipping notice, to detect the error and change the address with UPS. Notifies Augusta MS of their mistake, the $16.54 charge to correct it, and requested reimbursement. Three weeks have passed and I have received no response and no reimbursement.