Very helpful and friendly. Would recommend to friends and family.
Michael and Todd gave us excellent service. They were so personal, helpful, and funny!!! Thank you so much for all your help and for finding my mom a Audi that she loves!!
I test drove a car here with James, he was amazing. He knew everything about the car and more. He was able to answer all my questions. The service department is a little slow. My boyfriend regularly takes his car here to get oil changes, maintenance issues, etc. we waited over an hour and half for just an oil change.
I've called multiple times about the dings and scratches my car received while in their care. It's ridiculous that I take my car in to get worked on and multiple different occasions it came back with cosmetic issues that weren't there before. I would understand if it was the wrench monkeys at Tire Discounters or if I had a POS car, but I have a 2013 S4 and meticulously maintain and care for this car. Unfortunately they do not when its under their care. I have a huge scratch on my drivers side rear panel, a door ding, and an indentation/scratch on the drivers side door all of which I would know if happened while under my supervision. Not to mention chipped 3 out of 4 powder coated wheels while under their care, thankfully that was repaired on their dime. I park away from people at any store I go to, have my own off street parking, no kids, and no cars near mine while parked at work. So explain to me why this shouldn't be their problem since the mechanics I payed ×5 more than what I would have anywhere else to supposedly handle my car with care. I've taken this up with Rodney the service manager and called numerous times. He even took pictures and said he will get back to me. I'm a laid back guy and it takes a lot to get me this pissed off or even leave a comment in a public forum but I've had nothing but issues with this place aside from my service advisor Chris who has been phenomenal. DO NOT TAKE YOUR CAR HERE IF YOU WANT IT BACK THE WAY IT CAME. Do yourself a favor and take your car somewhere else.
Great service team. Open and honest.
Amazing staff and experience. Love my Audi. Staff made the car buying experience low stress and easythank you!
Awesome Customer service!
Told them my tire in my new Audi Q5 had a leak. After a half hour of waiting then they tell me it does( no kidding) and they don't fix them but they can sell me a new tire! But if I take it to Tire Discounters they can just plug it Wow, some dealer!
After going to multiple dealers I can safely say Beechmont Audi is the best. Great service, great care and just an all around top notch place.
By far the best service I have experienced when it comes to cars. Chris was unbelievably friendly. This was my first service experience with my Audi and I was very impressed.
Walked into show room. Nobody greets me. No eye contact. One receptionist and two sales guys all avoid eye contact. After 10 minutes I then ask receptionist about a car. She's "new here" so she grabs a reluctant sales guy. He says they don't have that model. Awkward pause.
"Well.what do you have that's close to it?" I ask.
He half-heartedly points out the window. "That," he says.
I look at him, he looks at me. We both know he doesn't want to go out there (it's a nice day.I don't know why). So I tell him I'll go look at it myself.
I came here intending on buying an Audi today. Not going to happen, at least not here.