Name: U-Haul Moving & Storage of Kalamazoo
Address: 1004 Portage Street, Kalamazoo, MI 49001, USA, US
Telephone: +1 269-345-7141

U-Haul Moving & Storage of Kalamazoo is a moving company, located at 1004 Portage Street, Kalamazoo, MI 49001, USA. They can be contacted via phone at +1 269-345-7141, visit their website www.uhaul.com for more detailed information.

Location :

1004 Portage Street, Kalamazoo, MI 49001, USA

Contacts :

Added by Jopie, at 16 July 2016

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 8:00 PM
Saturday 7:00 AM – 7:00 PM
Sunday 9:00 AM – 5:00 PM

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Mitchell Johnson

05 December 2017

Have traveled extensively since leaving this place in June, have spent many dollars on UHAUL products, still knowing they have great equipment, have rented equipment from hear to Bay City, MI, sending my recommendations for friends and family to use what they have to offer, this won't change, but you have a manager there at 751054 that thinks he is above the law and safety is put on the back burner because of his drinking on the job issues. Went in there when I had a van out and got beraded. Why are you wearing your glasses, are you on drugs, why do you come in here frequently, these are questions you may say to a punk on the street, but you seem to forget I left that place and now I am a customer, get it through your head the only reason you are still there Simon is because upper management feels safety for customers with your on the job drinking can be overlooked as long as the numbers are good. Really guys wake up or we collectively will get the whole state involved, OSHA would be for starts. Fire him or keep him, but remember your career will be over also if for god forbid something happens to those underpaid, overworked, underappreciated workers, especially Stacy. You have a PBT in the back office I suggest it gets used at least once in awhile. Think safety, not dollars, do the right thing. Drinking and working are done on separate occasions, wake up.
Shannon Carman

24 October 2017

The new manager, in Kalamazoo, MI., went above and beyond to help us. The owner of the independent location in Portage, MI. Also was top notch! We had a long move, that took two separate trips, and the Findlay OH, tiffin ave, return was great too.
The Uhaul website needs work.
Khalfani Swindell

29 August 2017

Got here at 7am and the general manager didn't open the door til 7:06 am. I was the first customer for propane in my rv . He told me to wait and he processed the customer behind me. Then told me to wait 20 minutes while he does a lot inspection. It has now 7:55 am and he has processed 2 other customer. This now seems like a racial issue more than terrible service. I am the on Afo- American customer in here and I have gotten propane twice before. I am no video documenting as informed to by my attorney. It is now 830 I leaving
Aubrey Rowland

23 August 2017

Staff was really nice and willing to help us. We had a storage unit with them for 3 months and rented a truck for the day. There is a major lack of parking at this location. This makes it very difficult loading/unloading your things in your storage unit. You better hope and pray no one else is "moving in/out" at the same time. When we came to pick up our stuff from the unit to move into our new apartment we discovered mouse feces on EVERYTHING. We had the SafeStor insurance, hopefully they cover some sort of cost from the inconvenience of having to wash most everything we own. When I informed them of the problem they told me they had to kick someone out recently because they were storing food in their unitstaff is great but location could be better.
Yoad Porat

12 August 2017

Terrible experience. I rented a truck to move apartments within Kalamazoo and was charged $120 over what I expected to pay because the milage and gas was not the same as what was written on the contract, although I informed them within minutes of the mistake and was made clear that they put it in the file I was still overcharged. Since then I've tried to reach them again and again, spoke to 5 costumer representatives who assured me that they understand where the problem lay and still have not received my money back. Dealing with them has been an awful experience and I highly suggest to not use this branch.
Purity Kwamby

26 July 2017

Great service. Fair price. Various sizes to match my needs. And i got a nice clean vehicle
Ronda Decker

20 July 2017

Very welcoming to everyone that call's or comes in, quick to help you with everything you need, always make sure you have everything before you walk out the door. Amazing people all the way around I would without a dough use U Haul again. I have to say five star's for being awesome to everyone and another five for the store being clean, totally wonderful people. Thank you
Ben Burley

10 March 2017

Best experience of customer service I have seen in years!! Fast, friendly, and felt like my business mattered. Many companies could take a lesson from this team!!
Matt Nelson

01 March 2017

They said we had a full tank of gas when we picked it up. It had 3/4 of a tank so we filled it back to that point. Got charged an extra $20 for fuel. My girlfriend called and they gave her the runaround and told her to call the 800 number. We have before and after pictures showing fuel and mileage from pickup to drop off. It's simply not worth the hassle for reimbursement. Avoid this location if possible. If you must rent from here then make sure you check the fuel before you sign. The rep also met us with the truck so he had an opportunity to observe the fuel before handing us the keys.
Donald Dangler

30 December 2016

Friendly helpful staff. Quick and easy propane refills. Handy equipment for those times when you need a big truck or just a furniture dolly
Chad Jacob

16 August 2016

I came in on Sat to rent a trailer. The call center messed up my online order but once I got into the store they fixed it all. The place was crazy busy, but not one employee allowed that to change the way they handled each customer! The manager Stacey went way above and beyond to help fix the wiring on my truck when they weren't working. I believe she has instilled amazing customer service skills into other employees by leading by example. We even had a few laughs while all of it was going on. True example of a wonderful person. Thank you Stacey and the rest of the employees there!
Kim Freeman

23 July 2016

Juanita was very helpful. Even though my reservation ran over and was completed after closing time, Juanita made sure it was done right. She happily showed me how to log in and how to access our storage area after hours.

The truck we rented was clean and easy to maneuver. The place isn't in the best part of town, so we were a little concerned, but they take pride in their work and their facility.