disappointed with the whole process working with Ann Sacks. Our designed brought us here because there are supposed to be great to deal with. We were encouraged to go on the high side of overage ordering because unopened tile was returnable. Turns out you can only return tile within 30 days which was not really reasonable with out early ordering and slowly moving remodel.
Kathy thanks for the response, please reach out to me, would love to see if we can resolve this
Amazing tile!!! So much selection!!! Always bringing in new ones!!! I had the best time selecting the different pieces for my home.
What a great tile experience. I used to think Ann Sacks pretty tile but was unwelcoming (at least my experiences). Today my perception abruptly changed. I was warmly greeted and shown the selection by two really friendly sales people. I was familiar with the manager from a different company; he encouraged me to come in to the LA space to see the showroom and the fabulous product. Ann Sacks really does have the most special tile (oh, and who knew they had fixtures!). The team was so welcoming. The showroom looks great and the product is more spectacular than I remember (and even some good prices for the commercial jobs). Unlike other showrooms where nothing ever changes, the designer products are fresh! I can’t wait to bring my clients in; I really felt welcome!
David Leonti and Tracy Caris are amazing! Beautiful Tiles, Very helpful and a perfect all around experience.
Walked in & browsed a bit, without being pounced upon (which I prefer). A sales associate (Derek) then greeted us politely & handled our requests efficiently. Our only disappointment (if you could call it that) was that they did not have a sample of our choice in the correct color. We were, however, given a sample of the field tile chosen (in white) along with a small sample of our preferred color (black). All-in-all a very positive experience. I would highly recommend them for unusual or retro-inspired tile products.