Michael was very professional and informative. He made me feel comfortable and welcome, and made the process pleasurable. I got a great car at a great price!
My husband and I bought a used SUV last night with Kim Rivzi as our sales associate. Kim worked with us for a couple of weeks helping us find the right vehicle for our needs. He is fantastic! He is not the “pushy salesman type”, which we appreciate immensely. He is the best salesman we have dealt with. We will be recommending him to any family/friends that need a vehicle in the future.
Thanks Kim!
Came in to the dealership with low expectations. I thought it was a shot in the dark with my credit score but thanks to the amazing team at Anderson I am now a proud owner of a beautiful 2013 Kia! Moe and Tony worked on not only finding me a car but spent the entire week to make sure that the payments where in my budget, that my interest rates are low, bring the price of the car down, and just over all got the best deal they possibly could! I am more the happy with service I received!! Thank you guys for everything you did for me I can't say it enough!!!!
It was a great experience in every way! The right car at a great price. Friendly and fast. Everyone was incredibly helpful and nice. Will definitely be back.
Being a recent college graduate, I did not know what to expect when buying my first car. Jim Wang really made my car buying experience very special. He took the time to help me pick the possible car choices within my price range, measure the pros and cons of purchasing each car, and was very professional during the whole process. I eventually decided on the 2018 Toyota Camry Se and I am not disappointed with the decision I made. I would highly recommend Anderson Toyota to anyone looking to purchase a car. Thank you Jim
Branden
Had a good experience at Toyota. Our sales person Eloy Sosa was very helpful in finding what we were looking for. The sales manager Mr. Andy was also great. I definitely recommend Toyota. Great customer services.
I came in unannounced in need of a repair and Jeff kindly and helpfully made sure my car was fixed and ready fast. Great value and comfortable lounge area are additional benefits. I realize that an appointment is generally needed and appreciated and so I was thankful when Lexus of Rockford provided top quality customer service on the spot. That's why this is where I bring my Lexus for maintenance and repairs. Thank you!!!
Great service! I went in knowing what I wanted to buy and with the help from Mo into making the deal or just awesome customer service, he made it happen. The environment was very laid back and comfortable where I didn't feel like just another customer. Thanks again for giving me a chance and getting me back on the road!!
I went from wanting to buy a Honda to buying a Toyota. I needed a car ASAP and Honda wasted my time. I went to Toyota and they were able to help me in less than an hour. The staff is very nice and friendly. I'm very happy with their service. Eloy Sosa was able help with the approval process, and he further answered all my questions. I highly recommend Anderson Toyota!
Brought in a used Toyota from another seller for inspection. Tony DiNunzio (and his crew) exceeded my expectations. I received a written explanation of major and minor repairs, was offered to have the needed repairs physically pointed out while the truck was in the air, and had a comfortable spot with refreshments to wait while the inspection was completed. I felt well taken care of and that I got exceptional value for my buck. My visit got cut short due to a medical emergency. Tony clearly saw my predicament and offered comfort and support all the while speeding up the paperwork to get me on the road as quickly as possible. He made me feel like I was a valued repeat customer or friend.
This is a very user friendly Service Department. Jeff Ahlquist, the Manager is exceptional. He always sees to my needs with my Rx 350. His staff is great. I highly recommend this dealership. They are also very prompt when dealing with emergencies. .
We normally purchase newer used cars and had never had a Lexus. Keith was wonderful in considering our needs and desires while making recommendations. He was not pushy and was patient with us as we thought we might want to wait for another color RX350 to come available. It was the Rockford Lexus dealership experience along with Keith and Matt's professionalism that made us decide in the end not to purchase a different used Lexus at another dealership that was the color we had hoped to find. In all we drove at cars at 5 dealerships while making this decision. We have had our new car just over a week and are are thrilled beyond words with the cars appearance and ride. We look forward to our relationship with this dealership in years to come.
Just Love Anderson Toyota in Rockford, IL. Not only are they extremely nice, but they work extremely hard at getting you into the vehicle of your choice, and making the transaction a fast and easy one.
If you come to Anderson Toyota get Frank Bleers to be your sales consultant he was extremely nice and he worked hard to get us the best deal on our new Toyota. Now we can get the family around and everyone will be comfortable during our yearly vacations. Thank you Anderson Toyota for making our experience with you an easy one.
Anderson Toyota made the car shopping experience easy. They went the extra mile to bring the vehicle inside the building when it was raining. My salesperson, Kim, was patient and professional. Management, finance and staff from another Anderson office were friendly and helpful and took the time to understand my specific needs and answer my questions. Purchasing/leasing a vehicle is a big step and with the staff's help I was able to make the right decision.
This has been one of the best customer service experiences I have ever had. Everyone is friendly and helpful. They listen to your needs for both a vehicle and budget and try to meet that as best as they can. My salesman Jeff Klock, was patient and professional and helped me find the perfect used car for my family. We will be back for our next car.