Name: Alpine Mountain Cabins
Address: 7489 GA-75Alt, Helen, GA 30545, USA, US
Telephone: +1 706-878-3111

Alpine Mountain Cabins is a travel agency, located at 7489 GA-75Alt, Helen, GA 30545, USA. They can be contacted via phone at +1 706-878-3111, visit their website www.amchelen.com for more detailed information.

Location :

7489 GA-75Alt, Helen, GA 30545, USA

Contacts :

Added by Jopie, at 06 October 2010

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Kayla Bridges

29 July 2017

Made reservations via email in January, made my deposit for the reservation, was told everything was good, and I was very excited for my stay. Packed all my bags and called them at 1:00p.m. and they told me they gave away my reservation because I did not reply fast enough to the email they sent me at 11:00 a.m. that same day. I was unaware that they had even sent me the email until they told me. I am upset that they messaged me for confirmation the day I was coming then canceled my resveration 3 hours later. It wasn't even check in time and they gave away my reservation! They told me it was my fault for not calling them or replying to the ONE email they sent me THREE HOURS ago. I feel as though I was not treated fairly at all by these people and I would not recommend doing business with them. If you choose to make a reservation with them, make sure you call them every day a week ahead of time, send them plenty of emails, maybe even send a selfie so they know you're an actual human being and they can look into your eyes as they ruin your vacation plans. If they doubt you at all they'll take the reservation and you'll be S.O.L. However, I was given a refund. (Thanks for that Tom, and look forward to reading your comment back on how it was all my fault and how I didn't read the rental agreement even though I'm pretty sure it says nothing about me calling you by a certain time).
Janice Venable

29 June 2017

We have been going to Alpine Mountain Cabins for years absolutely love it and love Tom. We have stayed in several of the cabins and all are beautifully decorated according to the size of the cabins. Tom has ALWAYS been extremely nice and accommodating. He has always kept the cabins extremely clean and updated, couldn't ask for a better place to stay and very reasonable. We LOVE HELEN, GA AND TOM.
Janice Venable
Brittany Kovatchvv Zip

18 June 2017

Called to schedule a cabin for the night for my family. Spoke to Tom who said we had the hawks landing or owls roost option. We had credit card in hand and Tom told us to read the rental agreement online first before we pay and call him back. Literally hung up the phone, read the agreement online, and called him back. He didn't answer our phone calls for about 15 minutes. Finally when he did call us back he told us he rented both properties out. Unbelievable! Bad business. Contacted Tangelwood rentals and they went above and beyond to help us. Do not do business with Alpine they will leave your family stranded.
Banu Ibaoglu Vaughn

19 November 2016

Clean, cozy, nicely decorated and available on short notice. Loved our peaceful stay.
Samuel Steele

09 June 2016

The cabin was available on short notice, but we can now see why. Tom, the owner, was disagreeable and rude to my wife on the phone. She disliked him from the start. However, being available on short notice, we decided to get it anyway. He did provide maps to me on arrival, which I thanked him for, but while I was signing us in, he spent the time cussing and complaining about traffic and his annoyance about a dispute with the mayor of Helen over taxes. (CLARIFY: After a phone conversation with him after posting this review, he says he was using the word HATE to describe the traffic, and was just upset at the mayor for not doing something about it, so I decided to add this correction). Then after the trip, he charged my credit card without my knowledge to fix his outdoor hot tube.

Though my wife disliked him, the cabin was initially ok. It was small, and nothing to write home about. However, unknown to me, the outdoor hot tube heater had something wrong with it. The first night it had a temp of about 96 degrees when we used it, which isn't very hot, but I don't know much about hot tubs, and seemed ok i guess. The second night, the temp had dropped even cooler, so we stopped using it and used the indoor jaccuzzi tub in the bathroom after running the hot water. It wasn't that big a deal to us as we didn't care to use it much anyway. We were there to see Helen GA. We checked out on a Tuesday.

A few days later I get a message from him that we broke his hot tub, then I see a $249.80 charge he made on Saturday without telling me about it (just a phone message which didn't say he was charging my card). I intend to look into if this is credit card fraud or not, but beware. I'm likely to cancel this card soon just so he doesn't start charging other made up expenses. He claims we sloshed out the water of the tub, but it isn't true. If his claim that the water level was dropping and caused damage, he had a leak somewhere that was not caused by us.

Lesson learned, first impressions mean a lot (and listen to your wife).
Matthew Harris

29 May 2016

Best getaway place for a couple on a budget. The people who manage the facility are so nice. It's always extremely clean. I look forward to staying in the cabins at least twice a year.
Roderick Mobley

02 March 2013

hey beautiful place for the weekend coming back soon
A Google User

13 October 2010

This place was referred to us by a friend and we were very pleased with it. We stayed in Alpine 10 with our 2 young boys (5 and 2) and found it very clean and sufficiently roomy enough. The cabin is fully furnished and all we needed to bring was food. It is about a mile outside of the town which we found nice because it gave us a reason to drive around and explore the area. There was a 'local' deer that was out in the morning and was not camera shy which was pretty amazing especially when it walked up to my boy and let him pet it. Can't wait to go back!