Alaska Airlines - Newark
Terminal B, Newark, NJ 07114, USAAbout
Location :
Added by Jopie, at 19 December 2021
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5 Reviews
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18 October 2022
Horrible experience with Alaska at Newark. Staff closed airplane door 15 minutes before flight with 3 people still waiting in the terminal to board with boarding passes ready. Fly on United instead!
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18 October 2022
Gate agent closed boarding early because "only 3 people were missing" and would not help us find another flight for the same night. Rudest airline employee interaction thay i have ever experienced. United employees were much more helpful and kinder. Do not trust Alaska with your travel plans.
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24 April 2022
Long wait with issues with getting boarding pass compunded with an even longer delay to complete the jourmey.
Onward journey : ~3 hrs(in airport) + ~1 hr(inside the flight to enter the terminal at destination)
Return journey : 1.5 hrs and continuing
Another interesting observation highlights how inefficient the airport handling of operations.
It seems Alaska airlines doesnt have any extra terminals to handle any flight delay, ie; one flight delay on a terminal could cause delays to all flights using the terminals. If they dont have any extra terminals they should atleast keep enough buffer time between flights using the terminalsresponse / report this review -
16 March 2022
Great service no hidden fees, wonderful airline!
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26 December 2021
Absolutely crazy experience with them. We got stuck as they had gate problems, and we waited 50 minutes exactly. After that i came to baggage claim to get my bag. However, it turned out that is not there at all. They even don’t know where it was exactly. How the hell in 21st century when u guys have all technologies in the world can not figure out by qr code either it was loaded to the flight or not. Giving 2 stars only because the personnel was doing good.
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