AFC Urgent Care West Springfield

Location :

18 Union St, West Springfield, MA 01089, USA
Added by Jopie, at 11 August 2023

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• Monica Acevedo

  28 September 2023

  This a good place to go to when you need to.
  But they could do better at the receptionist desk.
  When people are sick they shouldn't have to register online. to
  Much to do when sick I'd should be scan instead and Ins cards should be too.

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• Stephanie Stoudenmire

  24 September 2023

  Kerry at the front desk helped me make appointment and it went so smoothly I got right in and saw the provider Bethanny she always knows exactly how to take care of me. So many providers now do not listen to historically what has helped and she was kind and listened well. I have a history with asthma and when I get sick it sits in my chest badly so I know when I need some medicine. I literally go here over my regular doctor all the time because they are so much better lol! Thank you again!!

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• Nicole “WSHS Cheerleading” Palange

  24 September 2023

  Amazing! I ended up with a cut in a tricky spot. The team at AFC was incredible. They were kind, helpful and prompt! They listened to my complaint and took it seriously. I ended up with stitches and felt that the team was educated and handled my injury properly. Thank you so much for making my unexpected afternoon go as smooth as possible!! Definitely recommend!

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• Amanda Pacitti

  19 September 2023

  Usually I have a great experience here. But the gentleman Dr who saw me on my last visit rushed me through. My Strep and Covid were negative so they basically told me there was nothing wrong with me and nothing they can do for me. He looked at my throat and told me my glands weren’t swollen but my tonsils were. ( I had my tonsils removed as a teen) I’ve had a sore throat for three days and am extremely exhausted to the point of not being able to function. It’s not normal. When I told them my other symptoms, after my tests came back negative he basically just shrugged and sent me on my way.

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• Sean Gifford

  18 August 2023

  Lawrence Benjamin was great! He listed to me, explained things directly and made some great suggestions for my symptoms/concerns. I highly recommend.
  
  Also, their check in process via digital link was smooth and easy. Delightful.

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