Baltimore Gas and Electric Company

Location :

110 W Fayette St, Baltimore, MD 21201, USA
Added by Jopie, at 16 June 2023

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• Rentex LLC

  05 September 2023

  The absolute worst company on the planet of the earth. Had us wait 1 month and 10 days to get electricity. At the day of installation they told us it’s been pushed back 30 more days, and they understand our frustration but we have to wait. How is the state of maryland letting these people monopolize on electricity and gas for baltimore

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• Jill Berman

  01 September 2023

  In dealing with a critical energy assistance issue, I was given excellent customer service by Mahogany, a representative in the corrections department for Bge. She was extremely friendly, understanding, and thorough in her duties as a representative. Not only did she understand the disconnect between other state and local agencies and bge, but she took the time to document the account with relevant details and read her documentation to me. I am confident that she provided a solution to my issue to the extent of her involvement in this process. She should be commended for her excellent customer care skills.

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• Adrienne M. Hunter

  12 August 2023

  BGE refused to come to my apartment citing they didn't need to because I had a "smart meter". My building had been converted from a 4 unit building to a 3 unit and I think my unit was being billed for the 3 bedroom downstairs on this "smart meter". No way my 1 bedroom unit that I was barley in had such a high bill. In addition to that, I moved out and they continued to charge me and the new tenant for service. BGE comes out to verify new/transfers of service so I know they knew I moved out. I will fight this balance until resolved!

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• Dave Jiggetts

  02 August 2023

  BGE responded within 1 hour of my report of 2 traffic lights knocked into the roadway by a large truck. They replaced the lights and took away the debris in the roadway in an organized manner. Rush hour went smoothly because of their prompt response.

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• Shaun Moran

  23 June 2023

  Been a BGE customer for ten years. Noticed I had some issues when I went all electric from oil with my lights flickering. They came out immediately and Noticed by service drop needed to be upgraded based on test results. Next day they beefed up service drop due to length (240'). Problem solved! From the phone call to the service technician I received help that was well communicated and efficient. Thanks

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