Name: Accurate Automotive
Address: 803 Church St, Decatur, GA 30030, USA, US
Telephone: +1 404-692-6473

Accurate Automotive is a car repair, located at 803 Church St, Decatur, GA 30030, USA. They can be contacted via phone at +1 404-692-6473, visit their website www.autorepairshopdecaturga.com for more detailed information.

Location :

803 Church St, Decatur, GA 30030, USA

Contacts :

Added by Jopie, at 09 February 2015

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday Closed
Sunday Closed

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Henry Morris

14 November 2017

Bill is the best! You will never need to bring your Japanese car to any other shop! All maintenance and repair s on all Asian cars, Japanese or Korean!
Zeel Bhatt

04 September 2017

Great place, Great people and Great services! you can trust them anytime for best services.
Matt Mail

21 July 2017

Just recently came to this shop got a tune up and some other things done great work wouldnt go anywhere else to work on my acura
Ward Batty

01 July 2017

Extremely reliable and trustworthy. Been using them 25 years.
Carl Kubilus

01 July 2017

Great service IF you can get seen!

I took my 2015 Honda Fit there a few months ago for its 2nd oil change and they did a GREAT job! I had taken it to a Jiffy Lube for its 1st oil change and they did a terrible job and didnt reconnect my bottom plastic panel over the drain plug properly. Accurate Automotive fixed this plastic panel for free during the oil change!

If I was so pleased why am I giving them 2 stars? I tried to make an appointment for my 3rd oil change with them and encountered one of the most baffling phone conversations I have ever had! I asked if I could be seen if I brought my car in today and assured them I was fine with waiting while the work is done. The guy on the phone (whose name I WISH I had gotten, but sadly did not!) flatly told me NO and that I need an appointment. "That's fine, I understand" I said. Then, he asked what date next week worked and I said Friday and he said "8:30am?" and I replied that was too early for me with work/life/etc can I get an appointment later in the day?

He then told me the following:
"Oh no, we dont take appointments past 8:30 am, everyone just has to come in and its first come first serve."

Those of you who understand what the word "contradictory" means will instantly be at my level of frustration! Doing a first come first serve type of service is fine, BUT NOT IF YOU ALSO REQUIRE APPOINTMENTS!! What is the meaning of an appointment with them if they are going to work on a first come first server basis?

Also, why then could I not bring my car in today to be looked at? I asked him this question and he said the final nail in the coffin:

"Oh, we dont have an oil change guy here, ive only got one guy working"

.on a busy friday afternoon before a holiday weekend you have one person working and he doesnt know/cant perform oil changes?! On their website they proudly declare:

"At Accurate Automotive Service, we firmly believe that changing your oil is a necessity, not a luxury. So if your car is due for an oil change, come to our auto center in Atlanta, GA to have your vehicle serviced."

But dont staff people who can perform this work.

How on Earth have they stayed in business if they turn their business away so readily?!

This brings me back to the beginning of this review. IF you can get in the door and be seen by someone, they do great work. I havent had to get a major repair done on my car yet, but I may even try to bring it to them if that happens. I just hope hope hope I get someone else on the phone that day or they actually implement some kind of appointment system by then.

For now, I will trek up to Gwinnet Honda for my oil change because they ::GASP:: actually let you schedule your service down to the 15 minute increment!

Accurate Automotive, your business is literally driving away from you. Hire more people. Implement a real appointment system. Dont turn people away so readily.
Adam Eisaman

18 June 2017

I've been here twice this year (2017) to have them fix my AC and it's still f'd up. After over $1200 spent here in the past couple months to fix, what should be a standard repair, I'm back to where I started. Don't go here. Go anywhere else. Save your money and peace of mind. Do not waste your money here.
Mark Manguno

25 December 2016

TLDR: Honest mechanic is good. They could have taken advantage of my obvious ignorance but didn't, and I spent less than a third of the first quote I had received even after adding a new battery to the charge.

I returned from vacation and my clutch failed immediately. A popular roadside assistance service towed the car to their own shop at Toco Hills, where after 2 days they finally got around to assessing the situation. I was told that I need a new clutch and that it would cost over $1500. Despairing, I called around to other mechanics and Accurate Automotive quoted me a lower price if a clutch replacement was necessary, but the mechanic deemed that unlikely. I had my car towed to Accurate Automotive and the same day had an analysis and an estimate: the slave cylinder linkage had broken, and repairing that as well as replacing my battery which had mysteriously died while the car was in the possession of the aforementioned roadside assistance company cost me less than a third of what the first place had wanted to charge.
Abbe Seitzman

31 August 2016

Bill and the crew at Accurate Automotive have worked on our Acuras and Hondas for about 15 years. They have ALWAYS done an EXCELLENT job, and charged fairly. I will continue to drive across town to have our cars fixed by these master mechanics!
Ranphopro

21 August 2016

I've never known a mechanic more dedicated to helping people! Bill turner is honest, will take the time to explain the problem, and reasonably priced. Thanks, Bill—Randy C.
Gerard Carter

22 June 2015

One word Awesome.
I took my car to the dealership and the repairs they recommended would have costed me close to $1000.00.
I took it to Accurate and they called me and it would cost less
than $200.00. Need I say more. Honest, reliable,knowledgeable,quick service.
Tell your friends.
Carmen Westbrook

16 February 2015

Yet, another stellar experience with Accurate Automotive. They have moved to Decatur, but are TOTALLY worth the drive over there. It's so great to have a reasonably priced, reliable car repair service and people you can actually trust. I HIGHLY recommend them.